Learning 2009: Keynote

Speaker: Bryan Alexander

He is interested in how social media is used to disseminate information. Shortly after CDC set up a Twitter account, many folks started following their updates with information. Many people and organizations created Google Maps mashups of incidents of H1N1. Alexander gathered examples of the variety of responses, and he doesn’t think that any institution in higher education is prepared to discuss or teach on this use of social media and how to critically respond to it.

Web 2.0 Bullshit Generator:
1. Click the button.
2. Watch the bullshit appear in the box.

Twitter has taken off among an unusual demographic for social media: adults with jobs. The news of the plane that landed in the Hudson was scooped by a Twitter user. It’s now one out of many news sources, and soon there will be better ways of aggregating news information that includes it. The number of individuals arrested for blogging (or microblogging like Twitter) has gone up dramatically in recent years. These tools are important.

LinkedIn: least sexy social media site on the net. However, they are making a profit! Regardless of how spiffy it could be, people are still using it.

Scott Sigler shout-out! Future Dark Overlord gets a mention for being the first podcast novelist to break the NYT bestseller list.

Recommended reading — The Wealth of Networks: How Social Production Transforms Markets and Freedom by Yochai Benkler

photo of Bryan Alexander by Tom Woodward
photo of Bryan Alexander by Tom Woodward

Before Web 2.0, you had to know HTML, have FTP access, and server space somewhere. The learning curve was high. With Web 2.0, it’s easy to create, publish, and share microcontent from a variety of free or open sources. The learning curve is much lower — barriers to access are torn down in favor of collaboration and information dissemination.

2.0 conversations are networked across many sites, not just in one or two locations like 1.0 or print. The implications for how we teach students is huge!

Mashups are great ways to take data or textual information and create visual representations of them that enhance the learning process. For example, Lewis & Clark University created a Google Maps mashup of the locations of the potters in their contemporary American pottery collection. This map shows groupings that the text or images of the pottery does not easily convey.

Alexander used the blog format to publish a version of Stoker’s Dracula, which was easily adaptable to the format. It took little time, since he had the text in a document file already (he was preparing an annotated version for print). This brought interested readers and scholars out of the woodwork, including many experts in the field of Dracula research, who left comments with additional information on the entries.

If you’re not using technology in teaching, you’re not Luddite — you’re Amish.

According to Google Labs’ Trends tool, “Web 2.0” is going down as a search term. That doesn’t mean it’s going away. Rather, it means that it’s becoming “normal” and no longer a new technology.

The icon for computing used to be the desktop, then it became the laptop. Now it has exploded. There are many devices all over the map, from pocket size to much larger. Wireless means nothing anymore — it’s defining something by what it is not, and there are a heck of a lot of things that are not “wired.”

Mobile computing is not a panacea — there are problems. The devices are too small to do serious editing of video or audio. The interfaces are difficult for many users to do much more than basic things with them.

Information on demand at one’s fingertips is challenging for pedagogy. Students can be looking up information during lectures and possibly challenging their teachers with what they have found. Backchannel conversations can either enhance or derail classroom conversations, depending on how they are managed by the presenters, but one main advantage is that it increases participation from those who are too shy to speak.

The pedagogical aspects of video games are finally making their way into higher education scholarship and practice. The gaming industry is currently more profitable than the movie or music industries. We need to be paying attention to how and what games are teaching our students.

choir tour follow-up

Yes, I meant to write a bit about the tour of the Czech Republic, Slovakia, and Hungary that my choir went on over spring break, but then I got overwhelmed with catching up after being gone for ten days. And then Computers in Libraries. Yikes!

I may share some stories here and there as they come to me, but the best I can give you now are the photos (a few with detailed notes), which I’m still processing and uploading to Flickr in short chunks.

CIL 2009: New Strategies for Digital Natives

Speaker: Helene Blowers

Begins with a video of a 1yo. unlocking and starting up a Preschool Adventure game on an iPhone, and then paging through images in the photo gallery. Joey is a digital native and the future of library users.

Digital natives are those born after 1980. When they were 1, IBM distributed the first commercial PC. Cellular phones were introduced at the age of 3. By the time they were 14, the internet was born.

Web 1.0 was built on finding stuff, Web 2.0 was built on connecting with other users and share information. Digital natives are used to not only having access to the world through the internet, but also engaging with it.

Business Week categorized users by how they interact with the internet and their generation. This clearly lays out the differences between how the generations use this tool, and it should inform the way we approach library services to them.

Digital native realities:

  • Their identity online is the same as their in-person identity. They grew up with developing both at the same time, as oppose to those who came before. Facebook, MySpace, Twitter, Flixster, and LinkedIn are the top five online social networks, according to a report in January. How many of them do you have an identity in?
  • The ability to create and leave your imprint somewhere is important to digital natives. According to the Pew Internet & American Life, those who participate in social networks are more likely to create unique content than those who do not.
  • We are seeing a shift from controlled information to collaborative information, so digital information quality has become important and a personal responsibility to digital natives. After a study showed that Wikipedia was as accurate as Britannica resulted in EB adding a wiki layer to their online presence.
  • Digital natives have grown up in a world they believe to be safe, whether it is or not. Less than 0.08% of students say that they have met someone online without their parents knowledge, and about 65% say that they ignored or deleted strangers that tried to contact them online. However, that doesn’t stop them from intentionally crossing that line in order to rebel against rules.
  • Digital opportunity is huge. There are no barriers, the playing field has been leveled, access is universal, connection ubiquitous, and it’s all about me.
  • Digital sharing is okay. It’s just sharing. They aren’t concerned with copyright or ownership. Fanfic, mashups, remixes, parodies… Creative Commons has changed the way we look at ownership and copyright online.
  • Privacy online and in their social networks is not much of a concern. Life streams aggregate content from several social networks, providing the big picture of someone’s online life.
  • What you do online makes a difference — digital advocacy. This was clear during the US presidential election last year.

What does this mean for libraries? How do we use this to support the information needs of our users?

Think about ways to engage with virtual users — what strategies do we need in order to connect library staff and services with users in meaningful ways? Think about ways to enrich the online experience of users that then enhances their experiences in the physical library and their daily lives. Think about ways to empower customers to personalize and add value to their library experience so that they feel good about themselves and their community.

productivity tools from MS and Google

I’ve been enjoying all the benefits of having Outlook as my primary work email and calendar tool for the past year. After three years of dealing with the disaster that is Novell GroupWise, it’s lovely to finally have a tool that does what I need it to do.

However, for my personal stuff, I am a big fan of Gmail and other Google tools, so I was a little sad to give up my Google Calendar, among other things. All that has changed in the past week now that I’ve discovered the GCal/Outlook syncing program. Right now, I have it only going from Outlook to GCal, but that may change in the future.

Another awesome tool that I’ve implemented this week is the Google Calendar gadget available from Google Labs. This puts my upcoming appointments in the sidebar of Gmail, and pings little reminders if I have Gmail open. Outlook takes care of this at work, and I’m loving having this functionality in my my non-work hours without having to maintain two separate calendars.

The other Google Labs gadget that is made a surprising impact on my productivity and organization is the Remember The Milk task management tool. I’ve been using RTM to keep track of my review assignments, but I hadn’t found a need for it for other to-do things since I use the Tasks feature of Outlook for work stuff. However, when my emails to personal address with things I needed to remember to do began to pile up and clutter my inbox, I decided it was time to implement a real to-do list. With the Gmail integration, it’s now all in one place, just like with my work stuff in Outlook.

LITA 2008: What is “Social Cataloging” and Why Should You Care?

“Having games in the library strikes me as being like having bocce in the frat house.”

Speaker: Tim Spalding, Founder of LibraryThing

“I have no practical advice for you, but I have inspiration and screen shots.” Such as, images from Dr. Horrible’s Sing-Along Blog and book pile photo submissions.

Social cataloging does not need to be defined. LibraryThing is a good example of social cataloging, but it’s not the only resource out there like that. (LibraryThing is now larger than the Library of Congress.) Good Reads focuses more on the social aspects, and Shelfari is being revived by Amazon. There are other sites like CiteULike and Last.fm that do social cataloging of things other than books.

Social cataloging explores the socialization. LibraryThing embraces the social and the digital because there is no physical aspect (except for what you have in your own collection).

Social cataloging ladder:

  • personal cataloging – your stuff
  • exhibitionism, voyeurism – about you and your stuff
  • self expression – book pile photos, reviews
  • implicit social cataloging – tag clouds on books that incorporate data from all owners, recommendations, connect with other owners of more obscure books
  • social networking – “friends” lists, users who share your books, groups
  • sharing – book covers of different editions, author photos
  • explicit social cataloging – work-level records (any title you would agree on at a cocktail party) for both books and authors, series data
  • collaborative cataloging – building the catalogs of famous dead people, developing an open-source alternative to Dewey

Regarding why Spalding felt it necessary to pull data from libraries and not just Amazon, he says, “Once you are over the age of 30 and you are not a Philistine, you have books that Amazon is not currently selling.”

Interesting factoid about how things are tagged on LibraryThing: LGBT and GLBT tags have two completely different lists of books.

Traditional cataloging is based on the physical form of cataloging with cards. It was too difficult to change subjects or to add weight to particular subjects because you couldn’t do that with physical cards. We need to get away from this now that we have all the flexibility of digital cataloging. Digital cataloging is social cataloging.

LibraryThing users are doing about 1,000 work combinations per day! Voluntarily! Experts on book topics are the ones pulling the data together, not experts on cataloging.

LibraryThing members figured out what books are on Dr. Horrible’s shelf based on a fuzzy still from the video. And then the guy who lives in the apartment where it was filmed corrected the editions listed.

There are many non-librarians who are passionate about books and classification. People care about libraries and library data.

On the other hand, we suck. Our catalogs are fundamentally not open to the web because our pages are often session-specific and not friendly to index spiders. Worldcat.org is getting fewer visitors, whereas Dogster.com is getting more.

Library 2.0 is in danger. Libraries are concentrating on what they can do, not what they can do best. We don’t need to have blogs or pages on Facebook. “Having games in the library strikes me as being like having bocce in the frat house.”

Do not pay anyone for Library 2.0 stuff. Do it yourself. OCLC is not yourself.

Or, pay Spalding for his 2.0 enhancements (LibraryThing for Libraries).

Social cataloging is about the catalog, about what you can do right now, about passion, and about giving (not taking).

thing 19: best of web 2.0

This assignment asks us to look at the Web 2.0 Awards and pick a site/tool to play with. I looked at both this year’s and last year’s lists and couldn’t find anything that interested me that I hadn’t already tried or am using on a regular basis. I guess that’s one of the benefits (hazards?) of having a lot of twopointopian friends — I may not be on the bleeding edge of shiny new technology, but I can at least see the contrails.

thing 18: web applications

It has been a while since I seriously looked at Zoho Writer, preferring Google Docs mainly for the convenience (I always have Gmail open in a tab, so it’s easy to one-click open Google Docs from there). Zoho Writer seems to have more editing and layout tools, or at least, displays them more like MS Word.

I have been dabbling with web applications like document editors and spreadsheet creators mostly because I don’t like the ones that I purchased with my iMac. I probably would like the Mac versions more if I were more familiar with their quirks, but I’m so used to Microsoft Office products that remembering what I can and can’t do in the Mac environment is too frustrating. While Google Docs isn’t quite the same as Microsoft Office, it’s more-so than iWork ’08.

Playing with Zoho Writer, however, reminded me that I need to work around my Google bias. Particularly since the Zoho products seem to have the productivity functions that make my life easier.

thing 15: library/web 2.0

Librarians should be on the forefront of providing information services to users, but for some reason, we have a sizable contingent who seem to think that the innovations of the 70s and 80s are good enough for now. They’re the ones most often reacting negatively to anyone who mentions anything Library 2.0.

Anytime someone mentions some new web tool or gadget, and you think or say, “We don’t need that in our library!” or “What would you want to use that for?” stop for a moment. Do you use a computer in your daily library work? Do you use email to communicate with your colleagues and users? Have you talked to someone on the phone recently? These are all technologies that at some point in time, someone(s) didn’t think were needed in a library. They were wrong.

Maybe you don’t need to be on Twitter or Facebook to reach your users. (In fact, there have been many informal studies that indicate that students don’t want us in their social spaces.) But, you can use online social networking tools to expand your professional network, learn about what your colleagues are doing to improve services in their libraries, and share the things you are doing in your own library. Surely those are things that benefit the profession?

These things that people talk about as Web 2.0 are simply tools. You can choose how and when you will use them.

Library 2.0 has been used to describe a mindset that is open to exploring these tools and using them to enhance library services, but I think that has been a part of our profession for a long time. Library 2.0 was there when we began moving from card catalogs to online public access terminals. Library 2.0 was there when we opened up the stacks and allowed users to browse the shelves. Library 2.0 was there when we created free, circulating libraries that allowed anyone to access the knowledge they contained.

The philosophy of Library 2.0 isn’t anything new, we’re just using different words to describe what we already do best — exploring innovative ways to connect users with the information they are seeking.

thing 14: Technorati

The first thing I got out of this assignment was the final push I needed to subscribe to Lifehacker, rather than continue to rely on the biblioblogosphere to filter out the “important” stuff from it. The next step, of course, will be reading it frequently enough to keep from getting overwhelmed and behind. Unfortunately, I’m already 14 entries behind on Zen Habits, so overwhelmed and behind is a distinct possibility.

I haven’t really found much use for Technorati. It’s handy to have for doing ego searches (i.e. who’s linking to me), but beyond that, I have so many sources of information that this is one more that I don’t need. However, if you’re looking for what’s hot or interesting in blogs, it’s a good place to start.

thing 13: del.icio.us

When social bookmarking sites came on the scene, I was very resistant to using them. I had an organized system of bookmarking sites I visited regularly or sites that I needed to reference occasionally, and the del.icio.us format for displaying bookmarked URLs seemed cluttered and unorganized to me.

Fast-forward about five years, and we are now in a world where tagging and folksonomy are no longer scary new concepts (well, to those of us who have been reading, writing, and talking about them in the mean time). Tagging is now almost a requirement for a Web 2.0 service, and I use it frequently to keep track of things I want to go back to later, or to categorize what I am looking at.

About a year ago, I started using the del.icio.us extension for Firefox. At first, it was just a long list of the tags I used and had to be manually updated. Now it’s fully integrated with automatic syncing and the very useful search box (from the sidebar). It has nearly replaced the bookmark tool native to Firefox as my primary source of collected URLs that I find important to me. The best part is that I can access my bookmarks no matter which computer I am using, and this has come in handy on many occasions.

As I noted, I still use the bookmarking options within Firefox and do not send these things to my del.icio.us bookmarks, either. Mainly these are the sites I visit frequently, and I have them in my Bookmarks Toolbar folder so they’re just one click away. I have another folder of links to the tools that we use for on-call reference (Meebo, Ref Desk webmail, and LibStats), and I can tell Firefox to open all of the bookmarks in that folder with one click when my on-call shift begins.

One thing I’ve started doing with del.icio.us is creating sets of links that I can share with other people. I was inspired by a Computers in Libraries presentation on using del.icio.us for creating on-the-fly lists of resources for individuals and classes. If you’re interested, you can check out the list of podcasts I’m currently subscribed to.

Since I haven’t jumped on the Wordle bandwagon yet, and since it was a bonus activity for this thing, here’s the Wordle cloud for my del.ico.us tags:

wordle cloud of my del.icio.us tags

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