Anna Creech is a university librarian with two cats, glasses, comfortable shoes, and a fear of turning into a stereotype.
|
 "How To Lie With Statitics" by Darrell Huff and Irving Geis 
My day began with organizing and prioritizing the action items that arrived yesterday when I was swamped with web-scale discovery service presentations. I didn’t get very far when it was time to leave for a meeting about rolling out VuFind locally. Before that meeting, I dropped in to update my boss (and interim University Librarian) on some things that came out of the presentations and subsequent hallway discussions.
At the VuFind meeting, we discussed some tweaks and modifications, and most everyone took on some assignments to revise menu labels, record displays, and search options. I managed to evade an assignment only because these things are more for reference, cataloging, and web services. The serials records look fine and appear accurately in the basic search (from the handful of tests I ran), so I’m not concerned about tweaking anything specifically.
Back at my desk, I started to work on the action items again, but the ongoing conversations about the discovery service presentations distracted me until one of the reference librarians provided me with a clue about the odd COUNTER use stats we’ve received from ProQuest for 2011.
I had given her stats on a resource that was on the CSA platform, but for the 2011 stats I provided what ProQuest gave me, which were dubious in their sudden increase (from 15 in 2010 to 4756 in 2011). She made a comment about how the low stats didn’t surprise her because she hates teaching the Illumina platform. I said it should be on the ProQuest platform now because that’s where the stats came from. She said she’d just checked the links on our website, and they’re still going to Illumina.
This puzzled me, so I pulled the CSA stats from 2011, and indeed, we had only 17 searches for the year for this index. I checked the website and LibGuides links, and we’re still sending users to the Illumnia platform, and not ProQuest. So, I’m not sure where those 4756 searches were coming from, but their source might explain why our total ProQuest stats tripled in 2011. This lead me to check our federated search stats, and while it shows quite a few searches of ProQuest databases (although not this index, as we hadn’t included it), our DB1 report shows zero federated searches and sessions.
I compiled all of this and sent it off to ProQuest customer support. I’m eager to see what their response will be.
This brought me up to my lunch break, which I spent at the gym where one of the trainers forced my compatriots and I to accomplish challenging and strenuous activities for 45 min. After my shower, I returned to the library to lunch at my desk and respond to some crowd-sourced questions from colleagues at other institutions.
I managed to whack down a few email action items before my ER&L co-presenter called to discuss the things we need to do to make sure we’re prepared for the panel session. We’re pulling together seasoned librarians and product representatives from five different electronic resource management systems (four commercial, one open-source) to talk about their experiences working with the products. We hashed out a few things that needed hashing out, and ended the call with more action items on our respective lists.
At that point, I had about 20 min until my next meeting, so I tracked down the head of research and instruction to hash out some details regarding the discovery service presentations that I wanted to make sure she was aware of. I’m glad I did, because she filled in some gaps I had missed, and later she relayed a positive response from one of the librarians that concerned both of us.
The meeting ended early, so I took the opportunity of suddenly unscheduled time in my calendar to start writing down this whole thing. I’d been so busy I hadn’t had time to journal this throughout the day like I’d previously done.
Heard back from ProQuest, and although they haven’t addressed the missing federated search stats from their DB1 report, they explain away the high number of searches in this index as having come from a subject area search or the default search across all databases. There was (and may still be) a problem with defaulting to all databases if the user did not log out before starting a new session, regardless of which database they intended to use. PQ tech support suggested looking at their non-COUNTER report that includes full-text, citation, and abstract views for a more accurate picture of what was used.
For the last stretch of the day, I popped on my headphones, cranked up the progressive house, and tried to power through the rest of the email action items. I didn’t get very far, as the first one required tracking down use stats and generating a report for an upcoming renewal. Eventually, I called it a day and posted this. Yay!
 "PowerPoint effects" from Noise To Signal by Rob Cottingham I had just enough time to log on and clear out the email inbox before the first team of vendor reps arrived to demonstrate their discovery service, and then it was off to the auditorium where I would spend most of the rest of the day.
These presentations are the latest iteration of our years long internal debate over whether or not the current crop of “web-scale discovery services” can fulfill an unmet need for our students (and faculty). We’ve considered several in the past, but could not get sufficient buy-in from the research & instruction librarians to request the funds to pay for them. After a cooling period, and many discussions with key individuals, we sent out an RFI to some targeted companies, and now we’re providing the opportunity for them to give live demonstrations/pitches.
It’s an unusually warm day here in Richmond, and the library’s HVAC — like most large buildings with sections of various ages and walls that didn’t exist when the building was originally designed — isn’t keeping up with the change. So, after a much-needed lunch break, I came back to the warm auditorium for rounds two and three.
I wish I could share my thoughts about the day’s presentations, but I can’t. Ultimately, there were many examples of things done well and things done not so well, both in the products and in the presentations. We know where the bar has been set, so now it’s a matter of matching our expectations to what can be delivered. There is one more presentation to go, and these have been quite valuable for clarifying what is important to us in a discovery service.
After one last pass through the email inbox, bumping most action items to tomorrow, library day in the life round eight day three has ended.
Arrived and was greeted with paper renewal notifications covering my keyboard. Set those aside, logged in, and began sorting through the new email that arrived overnight and earlier this morning. Updated my calendar with new meetings/events, as well as the time I’ve blocked out for various tasks for the day.
First thing I tackled was notifications to the subject liasions about upcoming eresource renewals. I’m using the modified annual review checklist and data thinger that I shared about last month, and I’ve received positive responses from the subject liaisons.
At 10, I started my on-call shift for the Main Service Desk. I don’t normally do this, but I’m covering for a reference librarian who has to teach a class this morning. Basically, it means I monitor the IM reference and email, and am available to help at the desk if they need me. It also means I can keep working on whatever I’m working on, unless I get interrupted.
One of the things I’ve been working on lately is retrieving use statistics for calendar year 2011. But, it has been slow going, as I’ve been distracted with other pressing projects that normally would not interrupt this annual Jan/Feb activity. Part of what is taking me longer to prepare the annual review checklist & data for the upcoming renewal is that I have to retrieve the 2011 stats and clean them up, rather than just pulling from the files I have already.
I would like to take a moment here to say that I would almost prefer no use statistics to the ones where they only provide them for a month at a time. This requires running 12 different reports for a year, and 24 if searches and sessions are not in the same report. I say almost, because at least I get something, even if it is a royal pain in the ass to retrieve and exemplifies the short-sightedness of the publisher. I’m looking at trends, not miniscule pieces of data.
My on-call-ness and/or electronic resources librarian-ness kicked in midway through the shift when I was called out to help a student download a book in EBSCOhost. We figured out that he needed an account in EBSCOhost, and also to install Adobe Digital Editions on the lab PC. This worked for now, but I have put in a request that ADE be added to the image for all student lab computers.
 Finally wrapped up the renewal stuff plus the associated use statistics stuff in time for my on-call shift to end and my lunch hour to begin. I took the opportunity to enjoy the spring weather by heading off-campus to run some errands. As it happened, I finished listening to an audiobook just as I returned, so I left a short review on GoodReads. The book is Half the Sky: Turning Oppression into Opportunity for Women Worldwide by Nicholas D. Kristof and Sheryl WuDunn, and it’s the One Book, One Campus selection at my university this year.
The next 20 min or so consisted of responding to email that had come in over lunch and checking Twitter. I didn’t want to get into much, since I was about to start my one hour shift at the Main Service Desk (actually staffing it this time around).
Desk was pretty slow. I had one question about where to find a book, and a few people looking for specific librarians. My co-consipirator at the desk and I spent some time kvetching about why it is that one of the highest ILL net lenders in the state (us) is still using clunky, out-dated software when even the most podunk libraries have ILLiad now. I looked at the stats from 2011, and ILLiad would have cost us less than a penny per transaction, and saved the user and the ILL staff so much time and lost productivity. My coworker thinks we’ll probably get it in the next year, but still… I can’t believe it’s taking so long!
Now back at my desk, I took a moment to follow up with EBSCOhost tech support regarding a problem we’ve encountered with the “Linked Full Text” in Academic Search Complete. I’d called it in last week and was waiting for a response. They still don’t know what’s broken, and it is still broken. Anyone else having problems with this?
Next I spent some time trying to sort out why in one month we received two invoices followed by two credit memos from the same publisher for the same resources. Turns out the invoices had errors and the credit memos were their way of zeroing out our balance. A simple explanation or note would have saved me a phone call. Ah, the joys of automated billing systems! While I was at it, I sent them a note with updated contact info, as one invoice/credit was addressed to a predecessor of more than six or seven years, and the other addressed to the collection development librarian who will be retiring this summer. Figured I’d get it taken care of now so we don’t miss something in the future.
To wrap up the day, I reviewed the responses to an RFI for discovery services that we sent out last month. We’ll be having demos of three different systems tomorrow, and I wanted to prep some follow-up questions in advance. So. Many. Words. I know I’m going to need a drink or two by the end of the day.
 Wonder Woman inspires me when I'm feeling less than wonderful. Yesterday, I accomplished something I didn’t think I could do — I hiked 8.2 miles, with a 1000 ft elevation change throughout. Despite sleeping for about 9.5 hrs, I ended up crashing for a few more hours after I attempted to get up and go to work. Thus, my first “day in the life of” will be a bit shorter than normal.
I arrived shortly before noon. While waiting for my computer to boot up and load all the starting programs, I cracked open a can of Coke Zero and the most recent issue of the Journal of Irreproducible Results.
Once the computer was up and running, I started sorting through the inbox of new messages. I added a few messages to my to-do list, and a few links from colleagues to my to-read list.
We’re having some vendors come in and demonstrate comparable products this week, and one needs to reschedule to next week. This means spending some time coordinating with the person who books the room we planned to use and the person who arranges for catering to bring coffee and tea service.
Once the inbox was properly sorted into tasks, archives, and deletes, I started in on the to-do list. First up is a collection of journals that are changing publishers. I’ve been checking on them in our ERMS for the past three months — ever since the change was announced. None have reflected the change yet, so I’ve bumped the due dates on the tasks for another two weeks.
One of our online resource subscriptions expired today and has not been renewed, so I removed it from LibGuides, suppressed the entry in our website’s A-Z list, and updated the status in our ERMS.
Tomorrow is the last day to download stats from the old WilsonWeb platform. The first thing I did was to check and see what links haven’t already been converted over to the EBSCOhost versions. Frankly, I was kind of surprised to discover how many were left. A few were my errors (forgot to publish the change made on the back-end), but the others I suspect may have gotten lost in the notification shuffle. It took some time to update the remaining ones, and make notes about the changes in our ERMS. I also had to re-order the databases in EBSCOhost, as new ones get added at the end, and this messes up the alphabetical order.
Finally, I went and downloaded last year’s reports as well as January this year from the WilsonWeb platform. Worked on normalizing them for import into our ERMS (I have to do this so the ERMS knows which resources the stats apply to, both for databases and for journals), but didn’t finish before I needed to break for a late lunch.
After a satisfying roasted pork bahn mi and caramel gelato from the campus international cafe, it was back to work. While I was out, more email arrived, requiring replies and such. Then it was back to cleaning up the use reports. This took longer than expected because the database titles were all abbreviated, and the journals had commas and dashes removed.
On Friday, I was asked if I would be interested in contributing a chapter to an eresources toolkit book. I spent some time thinking about it over the weekend, and after reviewing the proposed chapters and consulting with a colleague today, I sent a message to the editor indicating my interest.
After doing that, the only thing remaining on my task list for the day was to review the top candidates for an open position in our customer service department (I’m on the search committee). I decided that my fatigue required some assistance before tackling that, so I took a break to get some coffee and chat with a colleague.
Wrapped things up and prepped this for posting. Thanks for reading, and tune in tomorrow for day two.
 statue at Mozart Museum in Prague I’m terrible at making and keeping resolutions. The first week or two are great, and then it starts to slip. That’s partially why I’m hesitant to articulate them, much less share them with anyone else. That being said, I have made a few promises to myself regarding things I want to work on this year. I have hopes that enough practice will eventually turn the new behaviors into old habits.
One thing I really hope to do more of, and have been working on unsuccessfully for several years now, is to set aside time to read books. And if not physically read them, at least make use of the time I spend in my car or at the gym to listen to them. I used to consume several books a week on summer breaks from school, and even kept up the habit in the working years between college and graduate school. I think it was the combination of graduate school and home internet access that broke the habit.
Last year, I chose twelve books that I planned to read. I made it through six, finished one a day into 2012, and gave up on another. Here’s the list of books read, with links to my reviews on GoodReads:
When I made the original list, it was a mix of books I’ve wanted to read but didn’t own and books that I owned and hadn’t read yet. I thought maybe the list would make me more focused, and only 12 in one year seemed doable. In fact, I read 17 books total last year, just not all of the ones I told myself I would read. About four of the books I read were ones I found in audio format at my local public library, and they were my road trip companions for the Thanksgiving and Christmas pilgrimages to Ohio.
Ultimately, what it came down to, was a mix of feeling like the list of 12 were more like school assignments and less like something I would choose to read, even though I did choose to read them and no one but myself “assigned” them. It was an interesting experiment, but this year I’ve decided to just make the time to read, and leave the material selection up to whatever I’m feeling like or have recently discovered.
Maybe all this resolution making and breaking is a good thing in the long run. Maybe it teaches me more about how my brain works and how to trick myself into making better decisions. Or maybe I just need to turn off the computer and pick up a book.
|
Anna has
read 3 books toward her goal of 25 books.
|
