CIL 2010: The Power in Your Browser – LibX & Zotero

Speaker: Krista Godfrey

She isn’t going to show how to create LibX or Zotero access, but rather how to use them to create life-long learners. Rather than teaching students how to use proprietary tools like Refworks, teaching them tools they can use after graduation will help support their continued research needs.

LibX works in IE and Firefox. They are working on a Chrome version as well. It fits into the search and discovery modules in the research cycle. The toolbar connects to the library catalog and other tools, and right-click menu search options are available on any webpage.  It will also embed icons in places like Amazon that will link to catalog searches, and any page with a document identifier (DOI, ISSN) will now present that identifier as a link to the catalog search.

Zotero is only in Firefox, unfortunately. It’s a records management tool that allows you to collect, manage, cite, and share, which fill in the rest of the modules in the research cycle. It will collect anything, archive anything, and store any attached documents. You can add notes, tags, and enhance the metadata. The citation process works in Word, Open Office, and Google Docs, with a program similar to Write-N-Cite that can be done by dragging and dropping the citation where you want it to go.

One of the down-sides to Zotero when it first came out was that it lived only in one browser on one machine, but the new version comes with server space that you can sync your data to, which allows you to access your data on other browsers/machines. You can create groups and share documents within them, which would be great for a class project.

Why aren’t we teaching Zotero/LibX more? Well, partially because we’ve spent money on other stuff, and we tend to push those more. Also, we might be worried that if we give our users tools to access our content without going through our doors, they may never come back. But, it’s about creating life-long learners, and they won’t be coming through our doors when they graduate. So, we need to teach them tools like these.

CIL 2009: ERM… What Do You Do With All That Data, Anyway?

This is the session that I co-presented with Cindi Trainor (Eastern Kentucky University). The slides don’t convey all of the points we were trying to make, so I’ve also included a cleaned-up version of those notes.

  1. Title
  2. In 2004, the Digital Library Federation (DLF) Electronic Resources Management Initiative (ERMI) published their report on the electronic resource management needs of libraries, and provided some guidelines for what data needed to be collected in future systems and how that data might be organized. The report identifies over 340 data elements, ranging from acquisitions to access to assessment.

    Libraries that have implemented commercial electronic resource management systems (ERMS) have spent many staff hours entering data from old storage systems, or recording those data for the first time, and few, if any, have filled out each data element listed in the report. But that is reasonable, since not every resource will have relevant data attached to it that would need to be captured in an ERMS.

    However, since most libraries do not have an infinite number of staff to focus on this level of data entry, the emphasis should instead be placed upon capturing data that is neccessary for managing the resources as well as information that will enhance the user experience.

  3. On the staff side, ERM data is useful for: upcoming renewal notifications, generating collection development reports that explain cost-per-use, based on publisher-provided use statistics and library-maintained, acquisitions data, managing trials, noting Electronic ILL & Reserves rights, and tracking the uptime & downtime of resources.
  4. Most libraries already have access management systems (link resolvers, A-Z lists, Marc records).
  5. User issues have shifted from the multiple copy problem to a “which copy?” problem. Users have multiple points of access, including: journal packages (JSTOR, Muse); A&I databases, with and without FT (which constitute e-resources in themselves); Library website (particularly “Electronic Resources” or “Databases” lists); OPAC; A-Z List (typically populated by an OpenURL link resolver); Google/gScholar; article/paper references/footnotes; course reserves; course management systems (Blackboard, Moodle, WebCT, Angel,Sakai); citation management software (RefWorks, EndNote, Zotero); LibGuides / course guides; bookmarks
  6. Users want…
  7. Google
  8. Worlds collide! What elements from the DLF ERM spec could enhance the user experience, and how? Information inside an ERMS can enhance access management systems or discovery: subject categorization within the ERM that would group similar resources and allow them to be presented alongside the resource that someone is using; using statuses to group & display items, such as a trialset within the ERM to automatically populate a page of new resources or an RSS feed to make it easy for the library to group and publicize even 30 day trial. ERMS’s need to do a better job of helping to manage the resource lifecycle by being built to track resources through that lifecycle so that discovery is updated by extension because resources are managed well, increasing uptime and availability and decreasing the time from identification above potential new resource to accessibility of that resource to our users
  9. How about turning ERM data into a discovery tool? Information about accessibility of resources to reference management systems like Endnote, RefWorks, or Zotero, and key pieces of information related to using those individual resources with same, could at least enable more sophisticated use of those resources if not increased discovery.

    (You’ve got your ERM in my discovery interface! No, you got your discovery interface in my ERM! Er… guess that doesn’t quite translate.)

  10. Flickr Mosaic: Phyllotaxy (cc:by-nc-sa); Librarians-Haunted-Love (cc:by-nc-sa); Square Peg (cc:by-nc-sa); The Burden of Thought (cc:by-nc)

LITA 2008: What is “Social Cataloging” and Why Should You Care?

“Having games in the library strikes me as being like having bocce in the frat house.”

Speaker: Tim Spalding, Founder of LibraryThing

“I have no practical advice for you, but I have inspiration and screen shots.” Such as, images from Dr. Horrible’s Sing-Along Blog and book pile photo submissions.

Social cataloging does not need to be defined. LibraryThing is a good example of social cataloging, but it’s not the only resource out there like that. (LibraryThing is now larger than the Library of Congress.) Good Reads focuses more on the social aspects, and Shelfari is being revived by Amazon. There are other sites like CiteULike and Last.fm that do social cataloging of things other than books.

Social cataloging explores the socialization. LibraryThing embraces the social and the digital because there is no physical aspect (except for what you have in your own collection).

Social cataloging ladder:

  • personal cataloging – your stuff
  • exhibitionism, voyeurism – about you and your stuff
  • self expression – book pile photos, reviews
  • implicit social cataloging – tag clouds on books that incorporate data from all owners, recommendations, connect with other owners of more obscure books
  • social networking – “friends” lists, users who share your books, groups
  • sharing – book covers of different editions, author photos
  • explicit social cataloging – work-level records (any title you would agree on at a cocktail party) for both books and authors, series data
  • collaborative cataloging – building the catalogs of famous dead people, developing an open-source alternative to Dewey

Regarding why Spalding felt it necessary to pull data from libraries and not just Amazon, he says, “Once you are over the age of 30 and you are not a Philistine, you have books that Amazon is not currently selling.”

Interesting factoid about how things are tagged on LibraryThing: LGBT and GLBT tags have two completely different lists of books.

Traditional cataloging is based on the physical form of cataloging with cards. It was too difficult to change subjects or to add weight to particular subjects because you couldn’t do that with physical cards. We need to get away from this now that we have all the flexibility of digital cataloging. Digital cataloging is social cataloging.

LibraryThing users are doing about 1,000 work combinations per day! Voluntarily! Experts on book topics are the ones pulling the data together, not experts on cataloging.

LibraryThing members figured out what books are on Dr. Horrible’s shelf based on a fuzzy still from the video. And then the guy who lives in the apartment where it was filmed corrected the editions listed.

There are many non-librarians who are passionate about books and classification. People care about libraries and library data.

On the other hand, we suck. Our catalogs are fundamentally not open to the web because our pages are often session-specific and not friendly to index spiders. Worldcat.org is getting fewer visitors, whereas Dogster.com is getting more.

Library 2.0 is in danger. Libraries are concentrating on what they can do, not what they can do best. We don’t need to have blogs or pages on Facebook. “Having games in the library strikes me as being like having bocce in the frat house.”

Do not pay anyone for Library 2.0 stuff. Do it yourself. OCLC is not yourself.

Or, pay Spalding for his 2.0 enhancements (LibraryThing for Libraries).

Social cataloging is about the catalog, about what you can do right now, about passion, and about giving (not taking).

thing 15: library/web 2.0

Librarians should be on the forefront of providing information services to users, but for some reason, we have a sizable contingent who seem to think that the innovations of the 70s and 80s are good enough for now. They’re the ones most often reacting negatively to anyone who mentions anything Library 2.0.

Anytime someone mentions some new web tool or gadget, and you think or say, “We don’t need that in our library!” or “What would you want to use that for?” stop for a moment. Do you use a computer in your daily library work? Do you use email to communicate with your colleagues and users? Have you talked to someone on the phone recently? These are all technologies that at some point in time, someone(s) didn’t think were needed in a library. They were wrong.

Maybe you don’t need to be on Twitter or Facebook to reach your users. (In fact, there have been many informal studies that indicate that students don’t want us in their social spaces.) But, you can use online social networking tools to expand your professional network, learn about what your colleagues are doing to improve services in their libraries, and share the things you are doing in your own library. Surely those are things that benefit the profession?

These things that people talk about as Web 2.0 are simply tools. You can choose how and when you will use them.

Library 2.0 has been used to describe a mindset that is open to exploring these tools and using them to enhance library services, but I think that has been a part of our profession for a long time. Library 2.0 was there when we began moving from card catalogs to online public access terminals. Library 2.0 was there when we opened up the stacks and allowed users to browse the shelves. Library 2.0 was there when we created free, circulating libraries that allowed anyone to access the knowledge they contained.

The philosophy of Library 2.0 isn’t anything new, we’re just using different words to describe what we already do best — exploring innovative ways to connect users with the information they are seeking.

thing 11: LibraryThing

I have had a LibraryThing account since mid-October 2005. Most of my collection is in there and tagged, and I’ve even started keeping books in my catalog that I no longer own (appropriately tagged, of course), just so I can keep a record of what I have had at some point.

If you look on my blog, you’ll see that I am using the LibraryThing widget to display a random book from my catalog. This changes every time the page loads, and sometimes I am surprised to see what is there. As I’ve noted several times in the past, I have more books in my house that I have not read than those which I have read.

If you’re new to LibraryThing and you have a large collection of books that are new enough to have barcodes printed on them, I recommend you purchase a CueCat scanner. It will speed up the process of getting everything in, and then you can take more time to tag, make notes, or do whatever else you may want to do to tweak your library to suit your needs.

What I have not done yet is to make use of the Recommendations, mostly because of the aforementioned over-abundance of reading material in my possession. Also, I’ve already read many of the books listed or they are already on my wishlists. Eventually, I plan to import my book wishlists into LibraryThing. I am doing that with my music collection on RateYourMusic, and I can see the value of having all that together in one place.

Learning 2008: Tools to Simplify Research

Presenters: Andy Morton & Laura Horne

Andy, being Andy, started the presentation with the YouTube video of Steve Ballmer going crazy. He did not do his own version of that intro.

RSS (the Common Craft video covers the basics) pulls in content from a variety of sources to one location, saving them to be read at your convenience. You can use web-based readers like Google Reader or Bloglines, or desktop tools like Outlook 2007 or NewsGator. [side note: Andy says that the university is moving to Office 2007 this summer. Gah! I thought I had escaped that nightmare….]

Undergraduate research is project focused, whereas scholars (faculty) will hold on to information for a long period of time because they are developing their field of study. This effects how both groups approach their information discovery. Scholars can use RSS to keep up with particular journals through publisher table of contents feeds or topics built using search alerts in specific databases.

CiteULike is del.icio.us for scholars, with a few additional organizational tools and features that makes it almost a hybrid of social bookmarking tool and a bibliographic management tool. There are far fewer users than on more general sites, which can be a positive or negative, depending on your perspective.

[side note: I did not have a computer with me when I took notes for the opening keynote, so I’ll be typing them up and adding them later.]

CiL 2008: Catalog Effectiveness

Speaker: Rebekah Kilzer

The Ohio State University Libraries have used Google Analytics for assessing the use of the OPAC. It’s free for sites up to five million page views per month — OSU has 1-2 million page views per month. Libraries would want to use this because most integrated library systems offer little in the way of use statistics, and what they do have isn’t very… useful. You will need to add some code that will display on all OPAC pages.

Getting details about how users interact with your catalog can help with making decisions about enhancements. For example, knowing how many dial-up users interact with the site could determine whether or not you want to develop style sheets specifically for them, for example. You can also track what links are being followed, which can contribute to discussions on link real estate.

There are several libraries that are mashing up Google Analytics information with other Google tools.


Speakers: Cathy Weng and Jia Mi

The OPAC is a data-centered, card-catalog retrieval system that is good for finding known items, but not so good as an information discovery tool. It’s designed for librarians, not users. Librarian’s perceptions of users (forgetful, impatient) prevents librarians from recognizing changes in user behavior and ineffective OPAC design.

In order to see how current academic libraries represent and use OPAC systems, they studied 123 ARL libraries’ public interfaces and search capabilities as well as their bibliographic displays. In the search options, two-thirds of libraries use “keyword” as the default and the other third use “title.” The study also looked at whether or not the keyword search was a true keyword search with an automatic “and” or if the search was treated as a phrase. Few libraries used relevancy ranking as the default search results sorting.

There are some great disparities in OPAC quality. Search terms and search boxes are not retained on the results page, post-search limit functions are not always readily available, item status are not available on search results page, and the search keywords are not highlighted. These are things that the most popular non-library search engines do, which is what our users expect the library OPAC to do.

Display labels are MARC mapping, not intuitive. Some labels are suitable for certain types of materials but not all (proper name labels for items that are “authored” by conferences). They are potentially confusing (LCSH & MeSH) and occasionally inaccurate. The study found that there were varying levels of effort put to making the labels more user-friendly and not full of library jargon.

In addition to label displays, OPACs also suffer from the way the records are displayed. The order of bibliographic elements effect how users find relevant information to determine whether or not the item found is what they need.

There are three factors that contribute to the problem of the OPAC: system limitations, libraries not exploiting full functionality of ILS, and MARC standards are not well suited to online bibliographic display. We want a system that doesn’t need to be taught, that trusts users as co-developers, and we want to maximize and creatively utilize the system’s functionality.

The presentation gave great examples of why the OPAC sucks, but few concrete examples of solutions beyond the lipstick-on-a-pig catalog overlay products. I would have liked to have a list of suggestions for label names, record display, etc., since we were given examples of what doesn’t work or is confusing.

CiL 2008: Woepac to Wowpac

Moderator: Karen G. Schneider – “You’re going to go un-suck your OPACs, right?”


Speaker: Roy Tennant

Tennant spent the last ten years trying to kill off the term OPAC.

The ILS is your back end system, which is different from the discovery system (doesn’t replace the ILS). Both of these systems can be locally configured or hosted elsewhere. Worldcat Local is a particular kind of discovery system that Tenant will talk about if he has time.

Traditionally, users would search the ILS to locate items, but now the discovery system will search the ILS and other sources and present it to the user in a less “card catalog” way. Things to consider: Do you want to replace your ILS or just your public interface? Can you consider open source options (Koha, Evergreen, vuFind, LibraryFind etc.)? Do you have the technical expertise to set it up and maintain it? Are you willing to regularly harvest data from your catalog to power a separate user interface?


Speaker: Kate Sheehan

Speaking from her experience of being at the first library to implement LibraryThing for Libraries.

The OPAC sucks, so we look for something else, like LibraryThing. The users of LibraryThing want to be catalogers, which Sheehan finds amusing (and so did the audience) because so few librarians want to be catalogers. “It’s a bunch of really excited curators.”

LibraryThing for libraries takes the information available in LibraryThing (images, tags, etc.) and drops them into the OPAC (platform independent). The display includes other editions of books owned by the library, recommendations based on what people actually read, and a tag cloud. The tag cloud links to a tag browser that opens up on top of the catalog and allows users to explore other resources in the catalog based on natural language tags rather than just subject headings. Using a Greasmonkey script in your browser, you can also incorporate user reviews pulled from LibraryThing. Statistics show that the library is averaging around 30 tag clicks and 18 recommendations per day, which is pretty good for a library that size.

“Arson is fantastic. It keeps your libraries fresh.” — Sheehan joking about an unusual form of collection weeding (Danbury was burnt to the ground a few years ago)

Data doesn’t grow on trees. Getting a bunch of useful information dropped into the catalog saves staff time and energy. LibraryThing for Libraries didn’t ask for a lot from patrons, and it gave them a lot in return.


Speaker: Cindi Trainor

Are we there yet? No. We can buy products or use open source programs, but they still are not the solution.

Today’s websites are consist of content, community (interaction with other users), interactivity (single user customization), and interoperability (mashups). RSS feeds are the intersection of interactivity and content. There are a few websites that are in the sweet spot in the middle of all of these: Amazon (26/32)*, Flickr (26/32), Pandora (20/32), and Wikipedia (21/32) are a few examples.

Where are the next generation catalog enhancements? Each product has a varying degree of each element. Using a scoring system with 8 points for each of the four elements, these products were ranked: Encore (10/32), LibraryFind (12/32), Scriblio (14/32), and WorldCat Local (16/32). Trainor looked at whether the content lived in the system or elsewhere and the degree to which it pulled information from sources not in the catalog. Library products still have a long way to go – Voyager scored a 2/32.

*Trainor’s scoring system as described in paragraph three.


Speaker: John Blyberg

When we talk about OPACs, we tend to fetishize them. In theory, it’s not hard to create a Wowpac. The difficulty is in creating the system that lives behind it. We have lost touch with the ability to empower ourselves to fix the problems we have with integrated library systems and our online public access catalogs.

The OPAC is a reflection of the health of the system. The OPAC should be spilling out onto our website and beyond, mashing it up with other sites. The only way that can happen is with a rich API, which we don’t have.

The title of systems librarian is becoming redundant because we all have a responsibility and role in maintaining the health of library systems. In today’s information ecology, there is no destination — we’re online experiencing information everywhere.

There is no way to predict how the information ecology will change, so we need systems that will be flexible and can grow and change over time. (Sopac 2.0 will be released later this year for libraries who want to do something different with their OPACs.) Containers will fail. Containers are temporary. We cannot hang our hat on one specific format — we need systems that permit portability of data.

Nobody in libraries talks about “the enterprise” like they do in the corporate world. Design and development of the enterprise cannot be done by a committee, unless they are simply advisors.

The 21st century library remains un-designed – so let’s get going on it.

carnival of the infosciences #87

Welcome to the Carnival of the Infosciences #87! Not too many submissions this time, but they’re all good, so take a few minutes, kick back, and let the Carnival start your Monday morning.

Martha Hardy made two recommendations for this edition of the Carnival. The first is an essay from Roy Litwin entitled, “Annotated list of things not to forget (in the 2.0 craze)….” Litwin writes, “These days, when reading the library literature or a conference program it’s hard to find much that is not about the Library 2.0 idea. It seems to me that many librarians have forgotten that there is something worthwhile in what we do already, and that ‘Library 2.0’ is an update rather than something completely new.” This essay is a must-read for librarians, both twopointopians and those annoyed by them.

The other submission from Hardy is a news item from the Library Boy, Michel-Adrien Sheppard, about a criminal investigation in Toronto and the way authorities are using Facebook to get around the publication ban (“Is Facebook Interfering With Criminal Investigations?“). The Uncontrolled Vocabulary crew also discussed this in the January 9th episode.

Sol Lederman recommends that everyone take a look at Federated Search: The year in review, a review of the major events in the federated search industry in 2007, from the Federated Search Blog. 2007 saw commercial entities making odd business decisions, mergers and acquisitions, and new open source options.

Iris Jastram writes about her experience with creating “subversive handouts” for library instruction sessions, and what she learned from the process. This might give you a few ideas for your own “subversive” handout.

Kate Sheehan asks the question, “Are librarians culturally self-aware?” She also gets a few responses from John Blyberg (“Library 2.0 Debased“) and Rochelle Hartman (“Blyberg Speaks: Safe to come out of hiding“), among others.

The 2008 conference season kicked off with an early January ALA Midwinter meeting, which prompted Sarah Houghton-Jan to link to the useful Tips for conference bloggers, which was originally posted by Ethan Zuckerman and Bruno Giussani last October. Midwinter may be over, but there are still plenty of upcoming conferences that need to be blogged. Be sure to read their advice before you pack your laptop.

Blake Carver at LISNews has put together a list of ten blogs to read in 2008. I’m already reading a few, but I’ve added more to my pile based on Carver’s recommendations.

That’s all, folks! Please submit posts to the Library Garden for #88. You can use the online form or tag posts carninfo in del.icio.us.

FRBR

FRBR is so cuddly and soft!

From the Library Society of the World Meebo room:

p: FRBR
p: I want a tickle me FRBR
n: it is awfully fun to say
p: with five different expressions…
p: nerd pun!
me: p, I am totally saying that to the next serials cataloger I meet.

* Screen names have been altered to provide anonymity.
** I don’t need anonymity in this case.
*** It isn’t funny unless you’re a librarian who knows what FRBR is and has a sense of humor.