Learning 2009: Keynote

Speaker: Bryan Alexander

He is interested in how social media is used to disseminate information. Shortly after CDC set up a Twitter account, many folks started following their updates with information. Many people and organizations created Google Maps mashups of incidents of H1N1. Alexander gathered examples of the variety of responses, and he doesn’t think that any institution in higher education is prepared to discuss or teach on this use of social media and how to critically respond to it.

Web 2.0 Bullshit Generator:
1. Click the button.
2. Watch the bullshit appear in the box.

Twitter has taken off among an unusual demographic for social media: adults with jobs. The news of the plane that landed in the Hudson was scooped by a Twitter user. It’s now one out of many news sources, and soon there will be better ways of aggregating news information that includes it. The number of individuals arrested for blogging (or microblogging like Twitter) has gone up dramatically in recent years. These tools are important.

LinkedIn: least sexy social media site on the net. However, they are making a profit! Regardless of how spiffy it could be, people are still using it.

Scott Sigler shout-out! Future Dark Overlord gets a mention for being the first podcast novelist to break the NYT bestseller list.

Recommended reading — The Wealth of Networks: How Social Production Transforms Markets and Freedom by Yochai Benkler

photo of Bryan Alexander by Tom Woodward
photo of Bryan Alexander by Tom Woodward

Before Web 2.0, you had to know HTML, have FTP access, and server space somewhere. The learning curve was high. With Web 2.0, it’s easy to create, publish, and share microcontent from a variety of free or open sources. The learning curve is much lower — barriers to access are torn down in favor of collaboration and information dissemination.

2.0 conversations are networked across many sites, not just in one or two locations like 1.0 or print. The implications for how we teach students is huge!

Mashups are great ways to take data or textual information and create visual representations of them that enhance the learning process. For example, Lewis & Clark University created a Google Maps mashup of the locations of the potters in their contemporary American pottery collection. This map shows groupings that the text or images of the pottery does not easily convey.

Alexander used the blog format to publish a version of Stoker’s Dracula, which was easily adaptable to the format. It took little time, since he had the text in a document file already (he was preparing an annotated version for print). This brought interested readers and scholars out of the woodwork, including many experts in the field of Dracula research, who left comments with additional information on the entries.

If you’re not using technology in teaching, you’re not Luddite — you’re Amish.

According to Google Labs’ Trends tool, “Web 2.0” is going down as a search term. That doesn’t mean it’s going away. Rather, it means that it’s becoming “normal” and no longer a new technology.

The icon for computing used to be the desktop, then it became the laptop. Now it has exploded. There are many devices all over the map, from pocket size to much larger. Wireless means nothing anymore — it’s defining something by what it is not, and there are a heck of a lot of things that are not “wired.”

Mobile computing is not a panacea — there are problems. The devices are too small to do serious editing of video or audio. The interfaces are difficult for many users to do much more than basic things with them.

Information on demand at one’s fingertips is challenging for pedagogy. Students can be looking up information during lectures and possibly challenging their teachers with what they have found. Backchannel conversations can either enhance or derail classroom conversations, depending on how they are managed by the presenters, but one main advantage is that it increases participation from those who are too shy to speak.

The pedagogical aspects of video games are finally making their way into higher education scholarship and practice. The gaming industry is currently more profitable than the movie or music industries. We need to be paying attention to how and what games are teaching our students.

DILO: electronic resources librarian

9:00am Arrive at work. Despite getting to bed early, I still overslept. Great way to start a Monday, I tell you.

9:00-9:20am I was out of the office for most of last week, so I spent some time catching up with my assistant. This also gave my computer plenty of time to boot up.

9:20-9:30am Logged into the network, and then went to get some iced tea from the library coffee shop. It takes several minutes for all of the start-up programs to load, so that’s a perfect time to acquire my first dose of work-time caffeine.

9:30-9:35am Start this post.

9:35-10:20am Sifting through the 100+ new messages in my mailbox from the time while I was gone. I followed-up on the ones that looked urgent while I was out, but the rest were left for today. In the end, three messages went into the to-do category and a few more into the use statistics category. The rest were read and deleted.

10:20-10:45am Filled out an order form for a new database. PDF form is printable only, so this required the use of a typewriter (my handwriting is marginally legible). I also discovered in the middle of the process that I did not have all of the necessary information, which required further investigation and calculations.

10:45-11:05am Sent email reminders to the students LIB 101 class that I will be teaching on Friday. Created a class roster for all four sections I’m teaching this spring.

11:05-11:15am Mental break. Read Twitter and left a birthday greeting for a friend in Facebook.

11:15-11:20am Added use stats login info for a new resource to our ERM and the shared spreadsheet of admin logins that we have been using since before the ERM (still implementing ERM, so it’s best to put it in both places).

11:20-11:25am Processed incoming email.

11:25am-12:40pm Was going to run some errands over my lunch hour, but instead was snagged by some colleagues who were going out to my favorite Mexican restaurant.

12:40-1:00pm Sorting through the email that came in while I was gone. Answered a call from a publisher sales person.

1:00-3:00pm Main Service Desk shift, covering the reference side of it. During the slow times, I accessed my work station PC via remote desktop and worked on the scanned license naming standardization project I started last week. In the process, I’m also breaking apart multiple contracts that were accidentally scanned together. As usual, the busy times involved a sudden influx of in-person, email, and IM questions, most often at the same time.

3:00-3:15pm Got a refill of ice tea from the coffee shop, processed email, and read through the Twitter feed.

3:15-4:00pm Organized recently scanned license agreements and created labels for the folders. Filed the licenses in the file drawer next to my cubicle.

4:00-4:20pm Checked in with co-workers and revised my to-do list.

4:20-5:15pm Responded to email and followed-up on action items related to the recent NASIG executive board meeting.

And that, my friends, is my rather unusual day in the life of an electronic resources librarian. Most of the time, I bounce between actual ER work, meetings, and email.

Read more DILOs like this one.

Wil & iTunes

I’ve been amused by Wil Wheaton’s tweeted conversations with iTunes over the past couple of months. It reminds me of my own internal dialog with shuffle and Pandora radio stations. Here are a few of my favorites so far:

iTunes: Hey, what’s this? Simon and Garfunkle? Me: HOW DID THAT GET IN THERE?! iTunes: Gosh. I wonder. Me: PLAY TOOL! PLAY TOOL! AHHH!1 [view tweet]

iTunes: I’ll play Bauhaus, and maybe Joy Division. But don’t bitch when I play Hall & Oates. Me: Dude! iTunes: Hey, you ripped it, sport. [view tweet]

Me: Dave Matthews Band? WTF? iTunes: Turns out you’ve been putting music into me since 1997, Tough Guy. Me: “Tough Guy?” iTunes: Sweet Tits? [view tweet]

iTunes: I’m sorry about everything. Here’s the theme to Fish. Me: Aww. Let’s never fight again. iTunes: PSYKE! LISTEN TO WAYNE NEWTON BITCH! [view tweet]

iTunes: You know what you need? Punk Rock Girl. It’s been too long. Me: Why the sudden burst of kindness? iTunes: Obama, man. It’s a new day [view tweet]

Me: What the? iTunes: Look, I can only work with what you give me. Me: Bu- iTunes: I LEARNED IT FROM YOU, OK?! I LEARNED IT BY WATCHING YOU! [view tweet]

na-blog-wri-mo?

Recently, I went digging through the archives of this blog to locate something I knew had to be there. I didn’t find it, and I suspect that has to do with things getting lost in the conversion from MovableType to WordPress. *sigh*

Anyway, I ended up reading some of the old link round-up posts I made back in the infancy of this blog, and it got me thinking about how much my approach has changed over time. For link blogging, I’ve started using a mix of Delicious bookmarks and Google Reader shared items, and for general “look at this crazy stuff” kinds of things, I use Twitter, FriendFeed, or Facebook.

What’s left for the blog? Well, short reflective pieces like this, for one. And, of course, there’s the conference session summaries and the “what I wrote for Blogcritics” round-ups. Other than that, I am finding that I have things that I want to write about, but I don’t have the time or energy to form them into anything worthy of public consumption.

Honestly, though, the main reason is that I’ve become rather lazy about the care and feeding of this blog. So, for the rest of this month, I’m going to try to write something here at least a few times each week.

thing 15: library/web 2.0

Librarians should be on the forefront of providing information services to users, but for some reason, we have a sizable contingent who seem to think that the innovations of the 70s and 80s are good enough for now. They’re the ones most often reacting negatively to anyone who mentions anything Library 2.0.

Anytime someone mentions some new web tool or gadget, and you think or say, “We don’t need that in our library!” or “What would you want to use that for?” stop for a moment. Do you use a computer in your daily library work? Do you use email to communicate with your colleagues and users? Have you talked to someone on the phone recently? These are all technologies that at some point in time, someone(s) didn’t think were needed in a library. They were wrong.

Maybe you don’t need to be on Twitter or Facebook to reach your users. (In fact, there have been many informal studies that indicate that students don’t want us in their social spaces.) But, you can use online social networking tools to expand your professional network, learn about what your colleagues are doing to improve services in their libraries, and share the things you are doing in your own library. Surely those are things that benefit the profession?

These things that people talk about as Web 2.0 are simply tools. You can choose how and when you will use them.

Library 2.0 has been used to describe a mindset that is open to exploring these tools and using them to enhance library services, but I think that has been a part of our profession for a long time. Library 2.0 was there when we began moving from card catalogs to online public access terminals. Library 2.0 was there when we opened up the stacks and allowed users to browse the shelves. Library 2.0 was there when we created free, circulating libraries that allowed anyone to access the knowledge they contained.

The philosophy of Library 2.0 isn’t anything new, we’re just using different words to describe what we already do best — exploring innovative ways to connect users with the information they are seeking.

day in the life of an electronic resources librarian

I am participating in the DILOLibrarian project today. This account is by no means comprehensive or reflective of every aspect of my workday, since each one is different depending on the volume of things demanding my immediate attention. However, it may be of interest to my non-ER librarian friends, as well as newly minted librarians and those who are considering this profession.

  • 8:45-9:00am Arrived at work, a bit late because my carpool driver and I miscommunicated about today’s plans. Turned on computer, got a cup of coffee, got a breakfast bar, and started this post.
  • 9:00-9:30am Read and responded to new mail that has accumulated since Thursday afternoon. Sorted messages that require more than a brief response into Information and To-Do piles.
  • 9:30-9:35am Generated a list of print + online and online-only science titles from our Ebsco subscriptions and gave it to the electronic resources associate, per his request. The serials associate and ILL associate both need this info, particularly since we converted as much as possible to e-only this year.
  • 9:35-10:15am Sorted through the various to-do lists (both email and Outlook Tasks reminders, as well as a few scraps of notes on paper) and worked on them from oldest to newest. One item was to call back a publisher, but their phone system has been screwed up since last Thursday, which I discovered when I tried again. Also, they gave me the New Jersey office number, not the (correct) New York office number. *headdesk*
  • 10:15-10:25am To-do email sorted and cleared from the pile. Reviewed email tagged “waiting for a response” and followed up on those. These are mainly notes from publishers with information regarding electronic resource subscriptions that had been requested by subject liaisons. I hang on to the messages until a decision has been made.
  • 10:25-11:00am Took a break from email to work on two of last week’s TechLearning tasks, which I completed just before Andy sent out the email announcing this week’s tasks. Filed those items away in my Outlook Tasks with due dates set for Friday.
  • 11:00-11:25am Processed new email that had arrived over the past hour. Took a short break away from the desk. Sent suggested training dates/times to a vendor for a new product we have purchased.
  • 11:25-11:30am Checked NASIG executive board email and responded to messages.
  • 11:30-11:40am Reviewed and assessed email in the “information” category. Cleared out some items that are no longer needed.
  • 11:40am-12:10pm Read through some of the issues on the stack of routed professional journals. I haven’t had any desk time lately, just on-call, so I’ve slipped behind on those.
  • 12:10-1:30pm Lunch. Ran errands that took longer than expected.
  • 1:30-1:50pm Processed new email (see a theme here?), answered an IM question from a colleague, and checked on my pals on Twitter & FriendFeed.
  • 1:50-3:00pm Finished up professional reading backlog.
  • 3:00-4:50pm Worked on checking a spreadsheet of electronic resource holdings against what is listed in Serials Solutions. Added/deleted titles, collections, and holdings as needed. Also, paused frequently to respond to email messages as they came in.
  • 4:50-5:15pm Browsed through the last couple of hours of tweets. Processed additional email.
  • 5:15-5:20 Checked NASIG executive board email again.
  • 5:20pm Decided I had done enough for today, so I typed this and… publish.

thing 8: RSS

The first part of the assignment is to set up a feed reader. I’ve used a variety of feed readers, from desktop readers to online readers, and by far I prefer the online readers. The mobility alone makes them a winner, since I read feeds using several different computers. Here’s my current OPML file, which has been slightly edited and reorganized for public consumption (i.e. you don’t need to know about my ego feeds).

Over the years, have had to cull my feeds periodically. There are several news sites or blogs that I would love to be able to keep up with, but I don’t have the time to process the volume of content they generate on a daily basis. Currently, I have about 231 subscriptions, several of which are for dead feeds that I haven’t cleaned out yet.

I am perpetually behind on reading all of my subscriptions. There are a few that I hit regularly, but the rest are saved for times when I need to take my mind off of whatever problem I am working on at the moment. With this many feeds, RSS is a time shifting or bookmarking tool, and I’m okay with that. Twitter has become my source for the latest OMG news.

Learning 2008 Keynote: Networked Academic Conversations and the Liberal Arts

The creation of knowledge through conversation is the core of liberal arts education.

Presenter: Ruben R. Puentedura

The creation of knowledge through conversation is the core of liberal arts education.

According to research from the past 5-10 years, blended learning (face-to-face + online) is becoming more relevant and necessary on residential campuses. These studies show that truly blended courses where the face-to-face and online components are comparable in magnitude will fix some of the problems with both face-to-face and online courses.

Face-to-face learning is good for:

  • establishing a local presence
  • discursive task definition
  • generation of ideas

Online learning is good for:

  • sustaining social presence
  • discursive task execution
  • evaluation & development of ideas

[side note: I am seeing truth in the above thanks to online social networks like Twitter, Facebook, and the Library Society of the World, which are responsible for both sustaining and growing the connections I make at conferences.]

Prior to the development of the tools and technology that led to Web 2.0, we did not have the ability to see bi-directional conversations on the Web. Web 2.0 has re-defined the Web as a platform for small pieces, loosely joined. The Web 2.0 is the architecture of participating, with remixable data sources and data transformations, harnessing collective intelligence.

Conversations as continuous partial attention
Twitter is both asynchronous and synchronous at the same time. Conversations can be both instantaneous and over time, and there are no expectations that you will read every single update from everyone you follow.

Conversations surrounding production/consumption
Flickr has taken the static image on a website and enhanced it with conversational elements like comments, groupings, tags, and notes on photos. Partially because the content is self-produced, this has created a supportive community and a culture of intolerance for troll-like behavior. In contrast, YouTube, which offers similar features for moving images, is filled with content not created by the sharer, and the community is unfriendly compared to Flickr.

Ustream contains user-generated live streaming video, and should have a culture of users similar to Flickr; however, it appears to lean more towards the YouTube culture. Swivel is a site for sharing data and creating visualizations from that data, and it straddles the line between a supportive culture and one that is prone to troll-like behavior.

All of this is to say that if you choose to use these tools in your classroom, you need to be aware of the baggage that comes with them.

Conversations mapping the terrain
del.icio.us is a social bookmarking service that can be an information discovery tool as well as a conversation. The process of adding a new bookmark tells you something about the URL by showing how others have added it (leaning on the expertise of other). The network of users and tags can show connections outside of defined groups.

Conversations based on shared creation
Most blogs include comment functionality which allows readers to participate on equal footing. Trackbacks show links from other locations, branching out the conversation beyond the boundaries of the solitary blog. The blog has also cause the rediscovery of forms of discourse such as the exploratory essay, epistolary conversation, and public scholarly societies (scholarly societies that are visible and present in the public eye as authorities on subjects).

Wikis provide a forum for discussion with a historical archive of past conversations. Through the interaction between scholars and non-scholars on wikis such as Wikipedia, the articles become better, more comprehensible explorations of topics. A student project using wikis could be one in which they create a scholarly essay that for a topic lacking such on Wikipedia and submit it, thus gaining the experience of creating scholarship in the public eye and contributing to the greater good of the whole.

SIMILE Timeline is another tool for creating content relevant to a course that provides a forum for discussion.

Conversations about conversations
Ning allows you to create a social network with tools like those on MySpace or Facebook but without the culture and baggage. You can do similar things in traditional academic tools such as course management software, but Ning is more attractive and functional.

What’s next? Puentedura suggests the SAMR model. As we move from substitution to augmentation to modification to redefinition in the way we use technology and tools in the classroom, we move from basic enhancement with little buy-in or value to a complete transformation of the learning process that is a true academic conversation between the student and the professor.

Resources:
The Horizon Report
ELI: 7 Things You Should Know About…
50 Web 2.0 Ways to Tell a Story

twitter snobbery or basic info management?

A post by Greg Schwartz on his Open Stacks blog directed me to a post by Mitch Joel on his Six Pixels of Separation blog, and after reading it, I have to say, “Ditto.” Except for the number of followers & following, and the bit about Twitter on a Blackberry, my experience and reasoning is similar to Joel’s.

I started off on Twitter with a small handful of connections, mainly from the same organization. Their interest fizzled out quickly, but it left me poised for the Great Librarian Twitter Invasion of ’07. Soon, I was following and being followed by more and more people. When my following number hit triple digits and the rate of tweets increased to several per minute, I knew I had to do something to keep Twitter from taking over my life.

As an experiment, I went public with my tweets for Computers in Libraries, and I have left them that way ever since. Periodically, I will go through and weed out those that I follow, mainly keeping people I know in real life (or have a deeper online connection) or people I simply want to keep tabs on (mainly celebrities like Wil Wheaton and Jonathan Coulton). I still get far too many tweets per day to keep on top of everything. On the up side, anyone can follow me if they wish, and I don’t have to follow them in return.

Regarding the @ reply thing… Like Joel, I try to refrain from @-ing too often. My followers are not all from the same group of people who would care about what I’d have to @ about, and to save them the trouble of wading through irrelevant tweets, I send direct messages instead. I only wish more of the folks I follow would be as considerate, particularly when their replies make no sense out of context.

CiL 2008: Libraries A-Twitter and Using del.icio.us

Speakers: Aysegul Kapucu, Athena Hoeppner, and Doug Dunlop (University of Central Florida)

del.icio.us is a free social bookmarking tool that can be organized with tags and bundles. UCF wanted to see if they could increase access points for library resources with on-the-fly lists for classes and individuals.

They loaded all of their databases with EZProxy string pre-pended to the URL. Then they tagged them.

The del.icio.us browser buttons were installed on the reference desk. During the reference interview, they tagged resources, and at the end, they would give the user a link to all the resources that were tagged for them. For classes, they tag the bookmarks with the course short code and include the resources listed by the professor in their syllabus. Two topical accounts are being developed through a collaboration with faculty and graduate students in Art and Engineering.

They surveyed 300+ faculty and students and received 50 responses, most of which came from seniors and reflected the courses that were included in the tagging project. 70% of the respondents had not used del.icio.us prior to the library’s involvement, which is probably due to the relatively small number of users as compared to other social networking tools like Facebook.

I could see del.icio.us being used as a replacement for hand coded subject guides or commercial products that do the same. Since it’s easy to add or edit on the fly, the guides could be more relevant than static lists.


Speakers: Michael Sauers and Christa Burns

Twitter is microblogging, like status updates on MySpace and Facebook. It’s like instant messaging, but it is asynchronous. Twitter is experiential — you have to do it with people you know to get it.

All of the twitterers in the room were wetting themselves with the excitement of getting to twitter about a Twitter presentation.

Libraries can use Twitter to broadcast information about what is going on at the library. At the Nebraska Library Center, the reference librarians send out tweets of the questions they get (not the answers). A few cities have traffic and weather reports sent out via Twitter. “We can’t get enough information about weather. Especially catalogers who don’t have windows.”

Twitter is ephemeral.

7 Tips To a Good Twitter Experience from Meryl is a good resource for new twitterers.

They must put the “Twitter is like…” slide presentation somewhere everyone can see it.

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