ER&L: Toward the Digital Public Library of America

Speaker: Amanda French

Korea has a national digital library that recently opened a physical space in Seoul. It is not small or inexpensive, and contains a large collection. They are digitizing books, and have more than what is available in Netlibrary. The equipment in the building is high tech and varied, with multiple purposes in use. You can see photos of this on Flickr.

This is not about the wow factor. This is about providing information and resources to the citizens of Korea. They changed laws to allow the di-brarians to collect as much as they can from everywhere.

There is some talk of building a national digital library in the US, but only in a virtual sense. It started from a classical/Jeffersonian perspective, but public librarians have gotten involved, and the scope has widened.

The library is a public good and should be municipally supported, but this concept is relatively new in US history. However, recent financial woes have caused these entities to reduce or remove funding. In one town, the public checked out every book in the building to protest the closing of the library.

The biggest barrier to creating a national digital library in the Us is copyright laws. Korea was willing to change laws, but is our government? Do we have the funding to pay for enough lobbyists?

The text of this talk is available on her blog. This is just my paraphrase of the points she made.

ER&L: You’ve Flipped – the implications of ejournals as your primary format

Speaker: Kate Seago

In 2005, her institution’s were primarily print-based, but now they are mostly electronic. As a graduate of the University of Kentucky’s MLIS program, this explains so much. I stopped paying attention when I realized this presentation was all about what changed in the weird world of the UK Serials Dept, which has little relevance to my library’s workflows/decisions. I wish she had made this more relatable for others, as this is a timely and important topic.

ER&L: Here Comes Everybody ( a fishbowl conversation)

Organizers: Robb Waltner, Teresa Abaid, Rita Cauce, & Alice Eng

Usability of ERMS
Is a unified product better than several that do aspects well? Maybe we are trying to do too much with our data? Theoretically the same vendor products should talk to each other, but they don’t.

Ex Libris is folding in the ERMS tools into their new ILS. Interesting.

ERM is an evolving thing. You’ll always wish that there was more to your system. (Too true.)

Usefulness of Web-Scale Discovery
Some of the discovery layers don’t talk to the underlying databases or ILS very well. In many cases, the instruction librarians refuse to show it to users. They forget that the whole point of having these tools is so we don’t have to teach the users how to use them.

One institution did a wholesale replacement of the OPAC with the discovery tool, and they are now being invited to more classes and have a great deal of excitement about it around the campus.

Reality of Open Access
Some OA publishers are seeing huge increases in submissions from authors. Not the story that has been told in the past, but good to hear.

Librarians should be advocating for faculty to retain their own copyright, which is a good argument for OA. We can also be a resource for faculty who are creating content that can’t be contained by traditional publishing.

Integrating SERU
One publisher was willing to use it in lieu of not having a license at all.

Librarians need to keep asking for it to keep it in the minds of publishers and vendors. Look for the vendors in the registry.

Lawyers want to protect the institution. It’s what they do. Educate them about the opportunities and the unnecessary expense wasted on license negotiations for low risk items.

One limitation of SERU is that it references US law and terms.

recommended reading: Tinfoil + Raccoon is back!

Rochelle Hartman, one of my favorite people in libraryland, has written a new blog post on Tinfoil + Raccoon, the blog she declared dead some time ago. If you’re thinking about buying an ereader and are drawn to the idea of being able to check out ebooks from your local public library, you should read this. If you’re a librarian who is getting lots of questions from patrons about checking out ebooks, you also should read this for some excellent tips and talking points.

Personally, although I have a Sony Reader and theoretically could be borrowing books from the library, the only library system in my area that has the appropriate Overdrive license is Chesterfield County, and I haven’t made it down there yet to get a library card. Having occasionally browsed their collection online, I’m not particularly motivated to do it anytime soon, either.

recommended reading: The Loris in the Library

No, it’s not a new children’s book. Rather, it’s a wonderful essay by Sarah Glassmeyer that was recently published in VoxPopuLII. Here are a few tasty quotes that I quite enjoyed:

…if an overly cautious, slow moving, non-evolving primate that responds to threats by a poison tongue or hiding and pretending the threat isn’t there didn’t remind you of anything, well then I guess you haven’t spent much time around librarians.

and

…librarians don’t cling to print materials out of some romantic notion of the superiority of books, nor do they make repeated demands for stable, authenticated archives of electronic materials just to make you crazy. When one is tasked with the preservation of information – on behalf not just of those looking for it ten years from now, but also of those looking hundreds if not thousands of years from now – and no one else is really in the information distribution or storage business, it pays to take one’s time and be cautious when determining what container to put that information in, especially when what you’ve been doing for the past 1,000 or so years has been working for you.

and

…with librarians this risk aversion has grown like a cancer and now manifests itself as a fear of failure. This fear has become so ingrained in the culture that innovation and progress are inhibited.

and

As it stands now, librarian participation in a multidisciplinary project is often regarded as more of a hindrance than a help. If librarians don’t change, they will eventually stop being invited to the conversation.

IL 2010: Adding Value to Your Community

speaker: Patricia Martin

[I took notes on paper because my netbook power cord was in my checked bag that SFO briefly lost on the way here. This is an edited transfer to electronic.]

She told a story about how a tree in her yard sprang up and quickly produced fruit, due in part to the fertilization that came from some bats living in her garage. The point being is that libraries are sitting on hidden assets (i.e. bat shit), but we haven’t packaged it in a way our community will recognize and value it (i.e. bat guano fertilizer).

She thinks that the current conditions indicate we are on the cusp of a renaissance generation that will lead to an explosion of creativity. Every advanced civilization gets to a point where there is so much progress made that traditions become less relevant and are shed. We need to keep libraries, or at least their role in society/education, relevant or they will be lost.

Martin says that the indicators of a renaissance are death (recession), a facilitating medium (internet), and an age of enlightenment (aided by the internet). We are seeing massive creativity online, from blog content larger than the volumes in the Library of Congress to Facebook to the increase in epublications over their print counterparts.

Capitalism relies on conformity, but conformity won’t give us the creativity we need. Brands/companies who are succeeding are those who provide a sense of belonging/community for their users, who empower creativity among them, and who manage the human interface.

The old ways have the brand at the center, but the new way is to have the user at the center. This sounds easy, until you have to live it. When the user is at the center, they want to build a community/tribe together, which creates sticker brands.

Jonathan Harris wants us to move forward towards creating a vibrant culture online that’s not about celebrity tweets. He is studying the things that people yearn for and creating a human interface to explore it. It is projected that 80% of data generated will come from social networks – how will we make sense of it all? Why would the RenGen (renaissance generation) still use libraries if the traditional book is our brand? We need a new story about the future where libraries are present, in whatever form they become.

A president of a cloud computing company is quoted by Martin as saying that in the future, screens will be everywhere. The return on transaction (faster) will replace the return on investment. He saw the cloud storage demand grow 500 times in 2009, and expects that rate will only continue into the future as we generate more and more data.

Story is the new killer app – the ultimate human interface. The new story of the future will be built around preconition.

Libraries can create value by leaving the desk and going into the community to provide neutral information to meet the needs of the community. We add value by putting users at the center, letting them collaborate on the rules, and curating the human interface.

get off my lawn…er…library

Going back to some idealized vision of the way things were won’t solve the problem.

The librarian community (at least, those in higher education) is all abuzz over a recent article in The Chronicle by social science and humanities librarian Daniel Goldstein. He makes several damning statements about the trend in libraries towards access over ownership and “good enough” over perfect.

Before reading the byline at the end of the article, I had a sense that the author was a well-meaning if ill-informed professor, standing up for what he thinks is what libraries should be. Needless to say, I was surprised to learn that he’s a librarian who aught to know better.

Yes, librarians should be making careful decisions about collections that guide users to the best resources, but at the same time we are facing increasing demands for more and expensive content than what we already provide. And yes, we should be instructing users on how to carefully construct searches in specialized bibliographic databases, but we’re also facing increased class sizes with decreased staff.

There is no easy answer, and going back to some idealized vision of the way things were won’t solve the problem, either. If you do go read this article, I highly recommend reading the comments as well. At least the first few do an excellent job of pointing out the flaws in Goldstein’s either-or argument.

librarian day in the life #5

Electronic Resources Librarian, Academic Library

iced teaArrived, turned on my computer, and while it booted up, I went and got an iced tea from the café.

Processed new email and scanned a document that I don’t need to retain in paper.

Attended weekly department meeting. We were extra chatty today and went 15-20 min longer than normal.

Worked my way through the action item email messages due today, including updating a resource description on the website and responding to a few inquiries.

Discussed with a co-worker ways we could use GoodReads for the library staff book discussion.

Discussed QR codes and their usefulness/popularity with a co-worker. Used the opportunity to yet again show off how my Android phone is as spiffy (if not spiffier) than his iPhone. I reserve this for Apple fanboys only.

Remembered again that this is DILO librarian day and began this entry.

calendarCaught up on journaling accomplishments from the past three weeks. I’ll thank myself next year when I have to write my annual review. I normally try to do this at the end of each day (I use Memiary), but I’ve been lazy about it, and then overwhelmed by the backlog.

Continued working through today’s action items while chatting with a colleague via IM about the online resource renewal decision workflow/tool that I stole from her. Well, stole the concept, anyway. Learned about something else I can steal, too.

Planned out my project schedule for the week. Then left for lunch with a friend in the dining hall..

view from the deskBack from lunch and on the Main Service Desk for two hours. Tried to track down a phone number of someone in rural Virginia. Answered an IM question from a law student about borrowing a netbook. Notified building manager that a copier is out of paper. Directed a software question to the Help Desk. Directed a product trainer to the conference room. Directed users to the bound journals. Referred a business student to the business librarian. Checked out a netbook to a user. Looked up a book for an IM user. Read some RSS feeds. Smiled at people passing by the desk.

Back to my cube and sorting through the email that has come in since before lunch. Only one new action item out of the pile. Whee!

Played around with some wiki software options for a departmental intranet. Still haven’t found the right combination of features and function.

Was about to start in on a project when I noticed that there wasn’t a Technorati tag description for librarydayinthelife, so I pulled something together and submitted it. Rewarded myself with peanut butter crackers and a Coke Zero.

Finally got into my current project, which involves pulling together information about our database subscriptions so that we can easily review upcoming renewals well in advance of the deadlines. Tweaked the Access tables, queries, and reports, and then set to adding more data. Worked on this until it was time to go home.

NASIG 2010: Serials Management in the Next-Generation Library Environment

Panelists: Jonathan Blackburn, OCLC; Bob Bloom (?), Innovative Interfaces, Inc.; Robert McDonald, Kuali OLE Project/Indiana University

Moderator: Clint Chamberlain, University of Texas, Arlington

What do we really mean when we are talking about a “next-generation ILS”?

It is a system that will need to be flexible enough to accommodate increasingly changing and complex workflows. Things are changing so fast that systems can’t wait several years to release updates.

It also means different things to different stakeholders. The underlying thing is being flexible enough to manage both print and electronic, as well as better reporting tools.

How are “next-generation ILS” interrelated to cloud computing?

Most of them have components in the cloud, and traditional ILS systems are partially there, too. Networking brings benefits (shared workloads).

What challenges are facing libraries today that could be helped by the emerging products you are working on?

Serials is one of the more mature items in the ILS. Automation as a result of standardization of data from all information sources is going to keep improving.

One of the key challenges is to deal with things holistically. We get bogged down in the details sometimes. We need to be looking at things on the collection/consortia level.

We are all trying to do more with less funding. Improving flexibility and automation will offer better services for the users and allow libraries to shift their staff assets to more important (less repetitive) work.

We need better tools to demonstrate the value of the library to our stakeholders. We need ways of assessing resource beyond comparing costs.

Any examples of how next-gen ILS will improve workflow?

Libraries are increasing spending on electronic resources, and many are nearly eliminating their print serials spending. Next gen systems need reporting tools that not only provide data about electronic use/cost, but also print formats, all in one place.

A lot of workflow comes from a print-centric perspective. Many libraries still haven’t figured out how to adjust that to include electronic without saddling all of that on one person (or a handful). [One of the issues is that the staff may not be ready/willing/able to handle the complexities of electronic.]

Every purchase should be looked at independently of format and more on the cost/process for acquiring and making it available to the stakeholders.

[Not taking as many notes from this point on. Listening for something that isn’t fluffy pie in the sky. Want some sold direction that isn’t pretty words to make librarians happy.]

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