ER&L 2010: Patron-driven Selection of eBooks – three perspectives on an emerging model of acquisitions

Speaker: Lee Hisle

They have the standard patron-driven acquisitions (PDA) model through Coutts’ MyiLibrary service. What’s slightly different is that they are also working on a pilot program with a three college consortia with a shared collection of PDA titles. After the second use of a book, they are charged 1.2-1.6% of the list price of the book for a 4-SU, perpetual access license.

Issues with ebooks: fair use is replaced by the license terms and software restrictions; ownership has been replaced by licenses, so if Coutts/MyiLibrary were to go away, they would have to renegotiate with the publishers; there is a need for an archiving solution for ebooks much like Portico for ejournals; ILL is not feasible for permissible; potential for exclusive distribution deals; device limitations (computer screens v. ebook readers).

Speaker: Ellen Safley

Her library has been using EBL on Demand. They are only buying 2008-current content within specific subjects/LC classes (history and technology). They purchase on the second view. Because they only purchase a small subset of what they could, the number of records they load fluxuates, but isn’t overwhelming.

After a book has been browsed for more than 10 minutes, the play-per-view purchase is initiated. After eight months, they found that more people used the book at the pay-per-view level than at the purchase level (i.e. more than once).

They’re also a pilot for an Ebrary program. They had to deposit $25,000 for the 6 month pilot, then select from over 100,000 titles. They found that the sciences used the books heavily, but there were also indications that the humanities were popular as well.

The difficulty with this program is an overlap between selector print order requests and PDA purchases. It’s caused a slight modification of their acquisitions flow.

Speaker: Nancy Gibbs

Her library had a pilot with Ebrary. They were cautious about jumping into this, but because it was coming from their approval plan vendor, it was easier to match it up. They culled the title list of 50,000 titles down to 21,408, loaded the records, and enabled them in SFX. But, they did not advertise it at all. They gave no indication of the purchase of a book on the user end.

Within 14 days of starting the project, they had spent all $25,000 of the pilot money. Of the 347 titles purchased, 179 of the purchased titles were also owned in print, but those print only had 420 circulations. The most popularly printed book is also owned in print and has had only two circulations. The purchases leaned more towards STM, political science, and business/economics, with some humanities.

The library tech services were a bit overwhelmed by the number of records in the load. The MARC records lacked OCLC numbers, which they would need in the future. They did not remove the records after the trial ended because of other more pressing needs, but that caused frustration with the users and they do not recommend it.

They were surprised by how quickly they went through the money. If they had advertised, she thinks they may have spent the money even faster. The biggest challenge they had was culling through the list, so in the future running the list through the approval plan might save some time. They need better match routines for the title loads, because they ended up buying five books they already have in electronic format from other vendors.

Ebrary needs to refine circulation models to narrow down subject areas. YBP needs to refine some BISAC subjects, as well. Publishers need to communicate better about when books will be made available in electronic format as well as print. The library needs to revise their funding models to handle this sort of purchasing process.

They added the records to their holdings on OCLC so that they would appear in Google Scholar search results. So, even though they couldn’t loan the books through ILL, there is value in adding the holdings.

They attempted to make sure that the books in the list were not textbooks, but there could have been some, and professors might have used some of the books as supplementary course readings.

One area of concern is the potential of compromised accounts that may result in ebook pirates blowing through funds very quickly. One of the vendors in the room assured us they have safety valves for that in order to protect the publisher content. This has happened, and the vendor reset the download number to remove the fraudulent downloads from the library’s account.

IL2009: Mobile Content Delivery in the Enterprise

Speakers: Britt Mueller

Often, there are more librarians who’s organizations loan ebook readers to their users than who own or use ebook readers themselves. Devices are driving all of the changes in the content, and we need to pay attention to that.

General Mills launched their ebook reader lending program in the fall of 2008 with six Kindles pre-loaded with content and attached to a purchasing card registered with each device. They’ve had over 120 loans over the past year with a wait list (two week loan periods).

Qualcomm launched a similar program at around the same time, but they went with four types of ereaders: Kindle, Sony 505, Bookeen Cybook, and Irex Iliad). They’ve had over 500 loans over the past year with a wait list, and they’ve updated the devices with the newer models as they were released.

One of the down sides to the devices is that there is no enterprise model. Users have to go through the vendor to get content, rather than getting the content directly from the library. Users liked the devices but wanted them to be as customized to their individual preferences and yet still shareable, much like borrowing other devices like laptops and netbooks from the library.

There is a uniform concern among publishers and vendors for how to track/control usage in order to pay royalties, which makes untethering the content problematic. There is a lack of standardization in format, which makes converting content to display on a wide range of devices problematic as well. And finally, the biggest stumbling block for libraries is a lack of an enterprise model for acquiring and sharing content on these devices.

Implications for the future: integration into the ILS, staff time to manage the program, cost, and eventually, moving away from lending devices and moving towards lending the content.

Kindle 2 is kind of cool, actually

I’m not going to gush about how I fell in love with the device, because I didn’t.

My library (as in, the library where I work) has the good fortune of being blessed with both funds and leadership that allow us to experiment with some emerging technologies. When Amazon released the first version of the Kindle, we purchased one to experiment with. It was simply the latest in a long history of ebook readers that we had hoped to be able to incorporate into the library’s function on campus.

I took a turn at using the Kindle, and I was mightily unimpressed. The interface seemed very clunky, to the point of preventing me from getting into the book I tried to read. When the Kindle 2 was released and we received permission to purchase one, I was skeptical that it would be any better, but I still signed up for my turn at using it.

Last week, I was given the Kindle 2, and since it already had a book on it that I was half-way through reading, I figured I would start there. However, I was not highly motivated to make the time for it. Yesterday afternoon, I took the train up to DC, returning this morning. Four hours round trip, plus the extra time spent waiting at each station, gave me plenty of time to finish my book, so I brought the Kindle 2 with me.

I’m not going to gush about how I fell in love with the device, because I didn’t. However, I finished the book with ease before I arrived in DC, and out of shear boredom I pulled down a copy of another book that was already purchased on our library account. I was pleasantly surprised by how easy it was to go from one book to another without having to lug along several selections from my library “just in case” I ran out of something to read.

Right now, I’m at least a third of the way in on the second book, and I plan to finish reading it on the Kindle 2.

I don’t think I’ll end up buying one anytime soon, particularly since I’ve put a stop to buying new books until I’ve read more of the ones I own. However, I have a better understanding of those Kindle enthusiasts who rave about having their entire library (and more) at their fingertips. It’s pretty handy if you’re someone who often has time to kill away from your library.

Learning 2009: Kindles, Sony Readers, iTouches, and iPhones

Presenters: Andy Morton, Olivia Reinauer, and Carol Wittig

The presenters brought three netbooks, three Kindle 2s, a Sony Reader, and an iTouch to pass around for attendees to handle. These are from the small collection recently purchased for experimenting with library and course use. They are hoping to get feedback or discussion about how the attendees think that they will impact classroom instruction.

While the Kindle is not likely to be very functional for traditional library services, rumors of the next version indicate that it will be more functional for textbook, newspaper, and media uses. This will definitely impact classroom activities. You can mark up text with notes, and it’s fully searchable, which could be handy for finding the notes you made to yourself.

Sony Reader uses the same kind of screen as the Kindle, but is smaller due to the lack of full keyboard. However, unlike the Kindle, it has a touch screen (and a stylus). There are expandable memory cards that can handle digital photos (in black & white) and audio. Like the Kindle, you can take notes on it. They’re also working with OCLC and Google Books to expand access to resources.

The iTouch and iPhone can make use of the Kindle software, and there are many other ebook apps as well. They are also useful for accessing internet applications on the fly. [Side note: I think I like this the best – one-handed touch-screen reading and much lighter than the dedicated ebook readers, but with a much larger screen than my old PDAs and brighter text.]

Netbooks are relatively inexpensive and easier to transport than full-size laptops. They’re certainly popular at conferences.

ebook usage statistics

In a recent phone/web town hall discussion with Peter Shepherd, Project Director for COUNTER, mused about why publishers (and libraries) have not embraced the COUNTER Code of Practice for Books and Reference Works as quickly as they have the Code of Practice for Journals and Databases. His approach is that we are paying customers and should have that information. My perspective: meh.

I would like to see ebook usage for items that we purchase as a subscription, but for items we own (i.e. one-time purchase with perpetual access), it’s less of a concern for collection development. Licensed ebooks with annual subscriptions (like regularly updating encyclopedias or book packages) are more like online databases or ejournals than traditional paper books, so in that regard, it shouldn’t be difficult for publishers to implement the COUNTER Code of Practice for Books and Reference Works and provide use information to customers.

For books that are static and don’t have any annual cost attached to them, there isn’t much of a regular need to know what is being used. We keep track of re-shelving stats for the purposes of managing a physical collection with space limitations, and those problems are not replicated in an online environment. Where the usage of owned ebooks comes into play is when we are justifying:
a. The purchase of those specific ebooks.
b. The purchase of future ebooks from that publisher.
c. The amount of money in the ebook budget.

Hopefully Mr. Shepherd, Project COUNTER, and vocal librarians will be able to convince the publishers of the value of providing usage information. When budgets are as tight as they are these days, having detailed information about the use of your subscription-based collection is essential for making decisions about what must be kept and what can be let go (or should be promoted more to the users). Of course, in less desperate times, knowing this information is also important for making adjustments to the library’s collection emphasis in order to meet the needs of the users.

NASIG 2008: When Did eBooks Become Serials?

Presenters: Kim Armstrong, Bob Nardini, Peter McCracken, and Rick Lugg

Because this is a serials conference, Lugg provided us with a title change and enumeration to differentiate this presentation from the repeat in the afternoon. Serialists (& librarians in general) love corny inside jokes.

eBook users want to use the work; to browse, to search, and to have the institution subscribe to it for them. Much of this is due to the success and model of ejournals.

eJournals have brought about many changes in information provision. More content is now available to users, and they are increasingly using it more. However, archive and access issues have not been fully addressed, nor have possible solutions thoroughly tested. In addition, ejournals (and other subscription items) have taken over more and more of the materials budget, which has necessitated greater selection. And, in many ways, ejournals are more labor-intensive than print.

Subscription has become one of the most successful models for ebook providers. There are some emerging models in addition to subscription or purchase. EBL, for example, offers short-term rental options.

There are many more titles and decisions involved in purchasing ebooks as opposed to journals. The content isn’t as well advertised through abstracting and indexing sources, since it’s one large thing rather than millions of little things aggregated together under one title.

Acquisition of ebooks provides its own unique challenges, ranging from the variety of sources to the mechanisms of selection. Is the content static or dynamic? One-time purchases or ongoing commitments? What libraries say verses what they do — we say we can’t buy more subscriptions, yet we continue to do so.


Library/Consortial View

Librarians have been trying to figure out what to do with ebooks, whether to purchase them, and how we should go about doing so for at least ten years.

The Committee on Institutional Cooperation coordinated a deal with Springer and MyiLibrary to purchase Springer’s entire ebook collection from 2005-2010. Access went live in January 2008, and over the first five months of 2008, ebook use on the Springer platform was nearly half that of the ejournal use, even without catalog records or promoting it. On the other hand, the MyiLibrary use was a quarter or less, partially due to MyiLibrary’s lack of OpenURL support.

We need to make sure that we stay relevant to our users needs and not become just a place to store their archival literature.


eBookseller View

Back in the day, the hot topic in the monographic world was approval plans. Eventually they figured that out, and book acquisition became routine. Now we have serials-like problems for both booksellers and book buyers.

Approval plans had a seriality to them, but we haven’t come up with something similar for ebooks. Billing and inventory systems for booksellers are set up for individual book sales, not subscriptions.

The vendor/aggregator is challenged with incorporating content from a variety of publisher sources, each with their own unique quirks. Bibliographic control can take the route of treating ebooks like print books, but we’re in a time of change that may necessitate a different solution.

Maybe the panel should have been called, “When will ebooks and serials become one big database?”

eResource Access & Management View

The differences between ebooks and ejournals on the management side really isn’t all that different. The metadata, however, is exponentially larger when dealing with ebooks verses ejournals. The bibliographic standards (or those accepted) are higher for books than for journals.

How do we handle various editions? Do we go with the LibraryThing model of collecting all editions under one work record?

google print

My thoughts on Google Print, such as they are.

Benjamin asked for my opinion on Google Print. I started to reply in the comments, but it quickly grew from a small reply to something entry-sized:

I haven’t blogged on Google Print because I haven’t decided what I think about it. It’s gotten coverage on a variety of librarian blogs, as well as some public radio programs that I’ve heard.

The way I see it, it’s often difficult to find material in books because they aren’t always indexed very well. Unlike many journals, they aren’t available full-text so that you can search the entire book. Some companies are providing books in full-text formats, and there are several models for it, but their emphasis is on new books. I think what Google Print has to offer is full-text searching of old and out of print books. Often these have useful information for modern scholars.

My concern about Google Print is twofold:
1. Copyright — They need to be careful in not stepping over the line of copyright or else the whole project may be tainted.
2. Searching — If I’m doing scholarly research, I don’t want to get 10,000 hits on a keyword search. I’m not sure how Google’s relevance rankings will work for books, but I hope that the search results will be as precise and accurate as a good reference database’s.

I’m keeping an open mind, waiting to see how it all turns out. I don’t want to trash Google Print just because it may step on the toes of libraries. I do hope that libraries will keep the books that are scanned into Google Print, because I doubt our users who want to read the whole book rather than gleaning information from parts of it will be willing to read it on a computer screen or print out the entire thing. On the other hand, our emerging users are more comfortable with screen text than even my generation, so I could be wrong.

e-books

I’m going to be getting a Palm Pilot for my birthday, and one reason why I wanted it (beyond all of the obvious function and use for work) is because of an article I read about someone using it to read their e-book while on a camping trip (they had left their print book at … Continue reading “e-books”

I’m going to be getting a Palm Pilot for my birthday, and one reason why I wanted it (beyond all of the obvious function and use for work) is because of an article I read about someone using it to read their e-book while on a camping trip (they had left their print book at home by accident). The idea of that intrigued me so much that I wanted to try it out myself. I haven’t been a big fan of the e-book craze, and buying an expensive piece of technology just to read a book never appealed to me, but if I can read it on my PDA, then why not? Unfortunately, it looks like e-books might have a bit of a setback. Barnes & Noble has announced that it is no longer going to sell them, and if the other major online book sellers decide not to fuss with e-books anymore, then the publishers may decide to drop the format altogether.

Continue reading “e-books”

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