NASIG 2012: Everyone’s a Player — Creation of Standards in a Fast-Paced Shared World

Speaker: Nettie Lagace, NISO – National Information Standards Organization

NISO is responsible for a lot of the things we work with all the time, by making the systems work more seamlessly and getting everyone on the same page. More than you may think. They operate on a staff of five: one who is the public face and cheerleader, one who travels to anywhere needed, one who makes sure that the documents are properly edited, and two who handle the technical aspects of the organization/site/commitees/etc.

Topic committees identify needs that become the working groups that tackle the details. Where there is an issue, there’s a working group, with many people involved in each.

New NISO work items consider:
What is not working and how it impacts stakeholders.
How it relates to existing efforts.
Beneficiaries of the deliverables and how.
Stakeholders.
Scope of the initiative.
Encouragement for implementation.

Librarians aren’t competitive in the ways that other industries might be, so this kind of work is more natural for them. The makeup of the working group tries to keep a balance so that no single interest category makes up the majority of the membership. Consensus is a must. They are also trying to make the open process aspect be more visible/accessible to the general public.

Speaker: Marshall Breeding

Library search has evolved quite a bit, from catalog searches that essentially replicated the card catalog process to federated searching to discovery interfaces to consolidated indexes. Libraries are increasingly moving towards these consolidated indexes to cover all aspects of their collections.

There is a need to bring some order to the market chaos this has created. Discovery brings value to library collections, but it brings some uncertainty to publishers. More importantly, uneven participation diminishes the impact, and right now the ecosystem is dominated by private agreements.

What is the right level of investment in tools that provide access to the millions of dollars of content libraries purchase every year? To be effective, these tools need to be comprehensive, so what do we need to do to encourage all of the players to participate and make the playing field fair to all. How do libraries figure out which discovery service is best for them?

The NISO Open Discovery Initiative hopes to bring some order to that chaos, and they plan to have a final draft by May 2013.

Speaker: Regina Reynolds, Library of Congress

From the beginning, ejournals have had many pain points. What brought this to a head was the problem with missing previous titles in online collections. Getting from a citation to the content doesn’t work when the name is different.

There were issues with missing or incorrect numbering, publishing statements, and dates. And then there are the publishers that used print ISSN for the electronic version. As publishers began digitizing back content, these issues grew exponentially. Guidelines were needed.

After many, many conversations, The Presentation & Identification of E-Journals (PIE-J) was produced and is available for comment until July 5th. The most important part is the three pages of recommended practices.

See also: In Search of Best Practices for Presentation of E-Journals by Regina Romano Reynolds and Cindy Hepfer

ER&L 2012: Leading From the Top, Bottom, & Middle — Owning Your Library Leadership

Can I get a hell yeah?
mmm-hmm!

Speakers: Bonnie Tijerina, Karen G. Schneider, & Char Booth
Facilitator: Jill Emery

There are many different kinds of leadership. Everyone here has the potential to be a leader. They asked for words that mean leadership for the attendees, and some highlights from the wordle are vision, communication, decisive, innovative, confident, and inspiring.

What is your word for leadership?

CB: Clarity is most important to me in this field and others.

BT: Integrity — it’s hard to go with your true beliefs when they go against other pressures.

KGS: Changed word after hearing other responses. Optimism, because if you don’t believe you’re going to succeed, who else would. Also, faith. Hope to be able to talk about case studies, because she has four from libraryland in mind.

BT: Visionary is interesting. Sometimes you have to be a leader by going in a direction and having faith that it’s going to work out, not by knowing that it will.

What are your reactions to the words we chose, and what stands out?

KGS: Patience and impatience are missing. You need a balance of both to lead.

CB: Impressed by how many words were in reference to other people, like inspiring and motivating.

BT: Most exciting are communication and listening.

CB: Curious if these were generated by example or anti-example?

Why do you do so much work outside of your day jobs?

BT: When I see a problem that needs a solution, I think all it needs is some work done to make it happen, which is how ER&L got started. Attended an ACRL session about ER librarians in 2005 and saw a need for bigger discussion.

CB: What libraries do is critical. We have a calling.

KGS: Most significant work was in the late 90s on internet filtering issues. It was a natural extension of my calling that didn’t end when I walked out the door of my library at the end of the day. It’s part of the fabric of who I am as a librarian and a person.

Where do you think leadership is needed in librarianship today?

KGS: Everywhere. Many people are leaders at levels that are not well recognized. They’re not the shiny bloggers or people getting gold stars for things. People are doing equally important things at the local level.

CB: No matter where you work or what you do, it’s critical to step up and do the things that need to be done. What are you going to do about it?

KGS: And cultivating leadership with the people you work with.

BT: I’ve seen some examples of informal meetups of groups at ER&L that needed to get together. I see leadership happening all over the place.

How do you motivate or inspire others?

CB: Make people not scared of their own enthusiasm. Let it feed what you do.

BT: I leave Char’s presentations feeling inspired, and I try to think about what it is that she does. Think about why we are librarians and what we’re doing? We have a calling. Get at the core of why we are here, and that motivates people. You can get caught up in the spreadsheets and the things that don’t work, but continue to be mindful of why you are here.

KGS: You constantly have to remind people of their own excellence and capabilities, and thank them for their work. Communication is key. It’s not enough to have good ideas if you can’t do that. EJ Josey is one library leader that comes to mind, and in the 1960s was crucial for the desegregation of the state library associations. Marvin Skilkin (unabashed librarian), as a young library director, found out that publishers were doing price fixing. His testimony at hearings lead to the steep discounts that libraries still receive for print publications.

BT: When I was working on ER&L, I was two years out of library school. Told two leaders at Georgia Tech about it, and one was excited and supportive. The second leader thought she was crazy for trying to do it. However, having been motivated by the two different types of leaders, she thinks the more critical person was more of a motivator. Maybe challenging people to think through ideas is a good reality check for a leader.

CB: Does anyone else have issues with the word leadership? There’s an arrogance in there. There’s a chance of the followers not acting because the leader will do it.

BT: Char & Karen were uncomfortable with being invited to speak on a leadership panel. We need to own that. We need to be comfortable as librarians to think of ourselves as leaders when we’re doing leadership.

KGS: You can’t be wishy-washy. You have to claim it?

BT: Does anyone in the audience have questions, or see a need for leaders in the field?

A: What would you call leadership if you didn’t call it leadership?

CB: I have this image of leadership as a paternalistic figurehead. What does it mean to you? Maybe we should just try to model it.

KGS: Leadership from behind and leadership from the front — we have to balance both.

BT: Adjust our definition of leadership.

KGS: I have a public persona that is not really me, and that makes me uncomfortable. The one behind the scenes is the one with the leadership qualities, not necessarily the one everyone sees.

A: Embrace your inner leadership. I see it as starting from the bottom. What is your favorite curse word?

BT: I can’t say that.

CB: Hell & damn.

KGS: I was in the air force — everything I have is not safe for work.

A: One thing I don’t see in all the words is popular.

KGS: Words related to inspire and inspiration lead to the popular thing.

A: Keep focused on the user. Don’t worry about the job title they give you. Don’t worry about faculty/non-faculty.

BT: Motivate by reminding our selves why we’re.

CB: In the day-to-day, people can get dragged down. We need to yank them up.

KGS: Optimism is a discipline.

CB: We learn these behaviors by modeling our influencers. Thanks, Mom.

BT: Leadership is intentional.

A: Be realistic about limits. Librarians have a tendency to take on too much.

BT: I’ve heard that.

KGS: Picking and choosing your battles is important. Aging has taught me my limits. We have to pace ourselves for the long haul. No is not the same as not now.

A: Why aren’t we seeing more of this in our profession? I’m in my 27th year of librarianship. I love the optimism, but I’m so tired. Is it something about our profession? I use the words mentor or supportive colleague more than leader.

A: The Library Society of the World on FriendFeed was having a discussion of why we don’t talk more about our failures.

KGS: I have failed, but I don’t like to.

[Stopped taking notes to get in line to respond that leadership and management should not always be the same thing — we need to restructure our decision making roles in libraries to recognize leadership outside of management roles.]

ER&L 2012: Working For You — NISO Standards and Best Practices

wood, water, and stone
courtyard of the conference hotel

Speaker: Nettie Legace

NISO is more than just the people at the office — it’s the community that comes together to address the problems that we have, and they’re alway soliciting new work items. What are your pain points? Who needs to be involved? How does it relate to existing efforts?

A NISO standard is more formal and goes through a rigorous process to be adopted. A NISO recommended practice is more edgy and discretionary. There are a lot of standards and best practices that have not been adopted, and it depends on the feasibility of implementation.

Get involved if you care about standards and best practices!

Speakers: Jamene Brooks-Kieffer & John Law

They’re talking about the Open Discovery Initiative. Discovery systems have exploded, and there are now opportunities to come together to create some efficiencies through standards. The working group includes librarians, publishers, and discovery service providers.

The project has three main goals: identify stakeholder needs & requirements, create recommendations and tools to streamline process, and provide effective means of assessment. Deliverables include a standard vocabulary, which the group has found they need just to communicate, and a NISO recommended practice. They plan to have the initial draft by January 2013 and finish the final draft by May 2013.

There will be an open teleconference on Monday.

Speaker: Oliver Pesch

SUSHI was one of the first standards initiatives to use the more agile development process which allows for review and revision in 5-7 years. The down side to a fixed standard is that you have to think of every possible outcome in the standard because you may not get a chance to address it again, and with electronic standards, you have to be able to move quickly. So, they focused on the core problem and allowed the standard to evolve through ongoing maintenance.

SUSHI support is now a requirement for COUNTER compliance, and it has been adopted by approximately 40 content providers. MISO client is a free tool you can download and use it to harvest SUSHI reports.

Part of SUSHI’s success comes from being a part of NISO and the integration with COUNTER, but they’re not done. They’re doing a lot of work to promote interoperability, and they have published the SUSHI Server Test Mode recommended practice. They’re also preparing for release 4 of COUNTER, and making adjustments as needed. They’re also publishing a COUNTER SUSHI Implementation Profile to standardize the interpretation of implementation across providers.

Questions/Comments:
Major concern about content providers who also have web-scale discovery solutions that don’t share content with each other — will that ever change? Not in the scope of the work of the ODI. More about how players work together in better ways, not about whether or not content providers participate.

Why is SUSHI not more commonly available? Some really big players aren’t there yet. How fast is this going to happen? A lot of work is in development but not live yet. What drives development is us. [Except we keep asking for it, and nothing happens.] If you allow it to be okay for it to not be there, then it won’t.

JISC created a template letter for member libraries to send to publishers, and that is making a difference.

ER&L 2012: Knockdown/Dragout Webscale Discovery Service vs. Niche Databases — Data-Driven Evaluation Methods

tug-of-war
photo by TheGiantVermin

Speaker: Anne Prestamo

You will not hear the magic rational that will allow you to cancel all your A&I databases. The last three years of analysis at her institution has resulted in only two cancelations.

Background: she was a science librarian before becoming an administrator, and has a great appreciation for A&I searching.

Scenario: a subject-specific database with low use had been accessed on a per-search basis, but going forward it would be sole-sourced and subscription based. Given that, their cost per search was going to increase significantly. They wanted to know if Summon would provide a significant enough overlap to replace the database.

Arguments: it’s key to the discipline, specialized search functionality, unique indexing, etc… but there’s no data to support how these unique features are being used. Subject searches in the catalog were only 5% of what was being done, and most of them came from staff computers. So, are our users actually using the controlled vocabularies of these specialized databases. Finally, librarians think they just need to promote these more, but sadly, that ship’s already sailed.

Beyond usage data, you can also look at overlap with your discovery service, and also identify unique titles. For those, you’ll need to consider local holdings, ILL data, impact factors, language, format, and publication history.

Once they did all of that, they found that 92% of the titles were indexed in their discovery service. The depth of the backfile may be an issue, depending on the subject area. Also, you may need to look at the level of indexing (cover to cover vs. selective). In the end, they found that 8% of the titles not included, they owned most of them in print and they were rather old. 15% of the 8% had impact factors, which may or may not be relevant, but it is something to consider. And, most of the titles were non-English. They also found that there were no ILL requests for the non-owned unique titles, and less than half were scholarly and currently being published.

ER&L 2012: Taking the Guesswork Out of Demand-Driven Acquisition — Two Approaches

Tome Reader
photo by QQ Li

Speakers: Carol J. Cramer & Derrik Hiatt

They did an analysis of their circulating print collection to see what areas or books would have the equivalent uses to trigger a purchase if it were electronic. Only 2% of their entire circulating collection met the trigger point to where it would be more cost effective to purchase than to go with a short term loan option.

They announced the DDA trial, but deliberately did not tell the users that it would incur cost, just that it was there. They would pay short term loans up to the sixth use, and then they would purchase the title. The year of usage gave them an idea of what adjustments needed to be made to the trigger point. Eventually, the cost flattens out at the sixth use, and the difference between continuing to pay STLs and buying the book is small.

They were able to identify if the triggered purchase book was used by a single person (repeatedly), by a class (several people), or a mix of both, and it was split in almost even thirds.

They determined that 6 was a good trigger. The STL cost ended up being an average of 10.5% of the list cost. DDA doesn’t have to break the bank, and was lower than expected. The number of titles in the catalog didn’t have as much to do with the amount spent as the FTE. It also lead to questioning the value of firm ordering ebooks rather than letting DDA cover it

However, this is only 11 months of data, and more longitudinal studies are needed.

Speaker: Lea Currie

They loaded records for slip books, and then the users have the option to request them at various levels of speed. The users are notified when the print book arrives, and the full MARC record is not loaded until the book is returned.

They saved quit a bit of money per month using this method, and 88% of the titles purchased circulated. Only about 75% of their ILL titles will circulate, to put that into perspective.

Of course, librarians still had some concerns. First, the library catalog is not an adequate tool for discovering titles. Faculty were concerned about individuals doing massive requests for personal research topics. Also, faculty do not want to be selectors for the libraries. [ORLY? They want the books they want when they want them — how is that different?]

The next DDA project was for ebooks, using the typical trigger points. They convinced the Social Science and Sci/Tech librarians to put a price cap for DDA titles. Up to a certain price, the book would be included in the approval plan, between a range it would go in DDA, and then above that range it would require the librarian’s approval. These were written into their YBP profile.

For the pDDA, they discovered that as the books aged, it was harder to do rush orders since they were going out of print. They also modified their language to indicate that the books may not be available if they are out of print.

They have not done DDA for humanities or area studies. They based their decisions on the YBP profile on retrospective reports, which allowed them to get an idea of the average cost.

For FY12, they expect that the breakdown will be 23% eDDA, 50% pDDA, 20% approval, and 7% selected by subject bibliographers. They’ve also given the subject librarians the options to review the automatic approval ebooks — they have a week to reject or shift to DDA each title if they want. They can also shift the expensive titles to DDA if they want to see if anyone would use it before choosing to purchase it.

Questions:
Are you putting the records in your discovery service if you have one, and can you tell if the uses are coming from that or your catalog? Not yet. Implementing a discovery service. Some find resources through Google Scholar.

ER&L 2012: Next Steps in Transforming Academic Libraries — Radical Redesign to Mainstream E-Resource Management

The smallest details add up
photo by Garrett Coakley

Speaker: Steven Sowell

His position is new for his library (July 2011), and when Barbara Fister saw the job posting, she lamented that user-centered collection development would relegate librarians to signing licenses and paying invoices, but Sowell doesn’t agree.

Values and assumptions: As an academic library, we derive our reason for existing from our students and faculty. Our collections are a means to an end, rather than an end to themselves. They can do this in part because they don’t have ARL-like expectations of themselves. A number of studies has shown that users do a better job of selecting materials than we do, and they’ve been moving to more of a just in time model than a just in case.

They have had to deal with less money and many needs, so they’ve gotten creative. The university recently realigned departments and positions, and part of that included the creation of the Collections & Resource Sharing Department (CRSD). It’s nicknamed the “get it” department. Their mission is to connect the community to the content.

PDA, POV, PPV, approval plans, shelf-ready, and shared preservation are just a few of the things that have changed how we collect and do budget planning.

CRSD includes collection development, electronic resources, collections management, resource sharing & delivery, and circulation (refocusing on customer service and self-servicing, as well as some IT services). However, this is a new department, and Sowell speaks more about what these things will be doing than about what they are doing or how the change has been effective or not.

One of the things they’ve done is to rewrite position descriptions to refocus on the department goals. They’ve also been focusing on group facilitation and change management through brainstorming, parking lot, and multi-voting systems. Staff have a lot of anxiety over feeling like an expert in something and moving to where they are a novice and having to learn something new. They had to say goodbye to the old routines, mix them with new, and then eventually make the full shift.

They are using process mapping to keep up with the workflow changes. They’re also using service design tools like journey mapping (visualization of the user’s experience with a service), five whys, personas, experience analogy, and storyboards (visualization of how you would like things to occur).

For the reference staff, they are working on strategic planning about the roles and relationships of the librarians with faculty and collections.

Change takes time. When he proposed this topic, he expected to be further along than he is. Good communication, system thinking, and staff involvement are very important. There is a delicate balance between uncertainty/abstract with a desire for concrete.

Some unresolved issues include ereaders, purchasing rather than borrowing via ILL and the impact on their partner libraries, role of the catalog as an inventory in the world of PDA/PPV. The re-envisioning of the collection budget as a just in time resource. Stakeholder involvement and assessment wrap up the next steps portion of his talk.

Questions:
In moving print to the collection maintenance area, how are you handling bundled purchases (print + online)? How are you handling the impression of importance or lack thereof for staff who still work with traditional print collection management? Delicately.

Question about budgeting. Not planning to tie PDA/PPV to specific subjects. They plan to do an annual review of what was purchased and what might have been had they followed their old model.

How are they doing assessment criteria? Not yet, but will take suggestions. Need to tie activities to student academic success and teaching/researching on campus. Planning for a budget cut if they don’t get an increase to cover inflation. Planning to do some assessment of resource use.

What will you do if people can’t do their new jobs? Hopefully they will after the retraining. Will find a seat for them if they can’t do what we hope they can do.

What are you doing to organize the training so they don’t get mired in the transitional period? Met with staff to reassure them that the details will be worked out in the process. They prepared the ground a bit, and the staff are ready for change.

Question about the digital divide and how that will be addressed. Content is available on university equipment, so not really an issue/barrier.

What outreach/training to academic departments? Not much yet. Will honor print requests. Subject librarians will still have a consultative role, but not necessarily item by item selection.

NASIG 2011: Science Re-Imagined

Speaker: Adam Bly

Coming from the perspective of science having the potential to improve the state of the world. We are in a moment of discovery of things we have never seen before. We also have the capabilities to manipulate nature, and it is prompting a need for an ethical framework. And, science is being done in cultures that have a rich scientific history, but are not part of the Western traditions.

The amount of data we are now creating is producing a moment of incredible opportunity. Information scientists have the opportunity to influence the literacy of society so that we can take ownership of and understand the data created, particularly that data about ourselves.

Science has the potential to change the world but only if two conditions exist. We need to think of science literacy as something for every single person on this planet. The second condition is open science — science can’t be proprietary for a company or a country.

We need a new philosophy of scientific literacy. Science is not just about its output. It is a way of thinking. Science is a lens through which we can solve the world’s problems. Science must engage through culture and ideas.

Art has a role in exploring the possibilities of science. Take the book Flatland as an example of exploring something we have trouble understanding.

We didn’t grow up hating science because we didn’t know it was science. We were once all scientists by our actions and experimentation as children. It is when we associate it with exams and challenging tasks that we began to hate it.

The future of science is open, not because it should be, but because it needs to be in order for it to progress. Nature does not recognize our disciplines — everything is complex and connected. Science is not a closed system — 65% of scientists cite that literature has an influence on their work.

The web that was created by science is not ideal for science. It is disorganized, fragmented, and inefficient. Info is organized by disciplines, decisions are made by lagging indications, and innovations are driven to preserve a business model and not for research. Scientists deserve better, and society needs better.

Scientists aren’t waiting. They hack things. They fix things. They don’t wait on the product cycle.

Open science that could work is based in a digital core that does not rely on the limitations of paper with mandated free flow of information with subsidized peer review, open standards and interoperability, knowledge from information, and modern metrics.

The information of today is complex and vast, and we need a new way to visualize it. We are bringing design and computer science together. Visualizing.org hopes to connect open data with open design.

There is no such thing as “open access,” “open data,” or “open science” — we solve society’s problems with science as a tool and a lens. A 21st century renaissance is science integrated with and not standing in opposition to other forces.

data-crunching librarian

Officially, my title is Electronic Resources Librarian, but lately I’ve been spending more of my time and energy on gathering and crunching data about our eresources than on anything else. It’s starting to bleed over into the print world, as well. Since we don’t have someone dedicated to managing our print journals, I’ve taken on the responsibility of directing discussions about their future, as well as gathering and providing e-only options to the selectors.

I like this work, but I’ve also been feeling a bit like my role is evolving and changing in ways I’m not entirely cognizant of, and that worries me. I came into this job without clear direction and made it my own, and even though I have a department head now, I still often feel like I’m the driver. This has both positives and negatives, and lately I’ve been wishing I could have more outside direction, in part so I don’t feel so much like I’m doing things that may not have much value to the people for whom I am doing them.

However, on Monday, something clicked. A simple comment about using SAS to analyze the print book collection use over time set all sorts of things firing away in my head. About all I know with SAS is that it’s some sort of data analysis tool, but I realized that I had come up with several of my professional goals for the next year in that moment.

For one, I want to explore whether or not I can learn and use SAS (or SPSS) effectively to analyze our collections (not just print books, as in the example above). For another, I want to explore whether or not I can learn R to more effectively visualize the data I gather.

Maybe some day down the road my title won’t be Electronic Resources Librarian anymore. Maybe some day it will be Data-Crunching Librarian.

Sounds good to me.

VLACRL Spring 2011: Clay Shirky, Fantasy Football, and the Future of Library Collections

As we shift to a demand-driven collection development approach, we will better be able to provide content at the point of need.

Speaker: Greg Raschke

Raschke started off with several assumptions about the future of library collections. These should not be a surprise to anyone who’s been paying attention: The economics of our collections is not sustainable – the cost and spend has gone up over the years, but there is a ceiling to funding, so we need to lower the costs of the entire system. We’re at a tipping point where just in case no longer delivers at the point of need. We must change the way we collect, and it will be hard, but not impossible.

The old system of supply-side collection development assumes that we’re working with limited resources (i.e. print materials), so we have to buy everything just in case someone needs it 10 years down the road when the book/journal/whatever is out of print. As a result, we judge the quality of a collection by its size, rather than by its relevance to the users. All of this contributes to an inelastic demand for journals and speculative buying.

The new system of demand-driven collections views them as drivers of research and teaching. It’s not really a new concept so much as a new workflow. There’s less tolerance in investing in a low-use collection, so there is an increase in the importance of use data and modifying what we collect based on that use data. The risks of not evolving and failing to innovate can be seen in the fate of the newspapers, many of whom held onto the old systems for too long and are dying or becoming irrelevant as a result.

Demand-driven collection development can create a tension between the philosophy of librarians as custodians of scholarship and librarians as enablers of a digital environment for scholars. Some think that this type of collection development may result in lower unit costs, but the reality is that unless the traditions of tenure and promotion change, the costs of publishing scholarly works will not go down. One of the challenging/difficult aspects of demand-driven collection development is that we won’t be getting new funds to do it – we must free funds from other areas in order to invest in these new methods (i.e. local digital production and patron-driven acquisitions).

The rewards of adapting are well worth it. The more our constituencies use the library and its resources, the more vital we become. Look at your data, and then bet on the numbers. Put resources into enabling a digital environment for your scholars.

Demand-driven collection development is not just patron-driven acquisitions! It’s about becoming an advanced analyst and increasing the precision in collection development. For NCSU‘s journal review, they look at downloads, impact factors, publications by NCSU authors, publications that cite NCSU authors, and gather feedback from the community. These bibliometrics are processed through a variety of formulas to standardize them for comparison and to identify outliers.

For print resources, they pulled circulation and bibliographic information out of their ILS and dropped it into SAS to assess the use of these materials over time. It was eye-opening to see what subject areas saw circulation greater than one over 10 years from the year they were added to the collection and those that saw no circulations. As a result, they were able to identify funds that could go towards supporting other areas of the collection, and they modified the scopes of their approval profiles. [A stacked graph showing the use of their collection, such as print circulation, ejournals/books downloads, reserves, and ILL has been one of their most popular promotional tools.]

As we shift to a demand-driven collection development approach, we will better be able to provide content at the point of need. This includes incorporating more than just our local collections (i.e. adding HathiTrust and other free resources to our catalog). Look to fund patron-driven acquisitions that occur both in the ebook purchasing models and through ILL requests. Integrate electronic profiling with your approval plans so that you are not just looking at purchasing print. Consider ebook packages to lower the unit costs, and use short-term loans for ebooks as an alternative to ILL. Get content to users in the mode they want to consume it. Do less speculative buying, and move money into new areas. It is imperative that libraries/librarians collaborate with each other in digital curation, digital collections, and collective bargaining for purchases.

There are challenges, of course. You will encounter the CAVE people. Data-driven and user-driven approaches can punish niche areas, disciplinary variation, and resources without data. The applications and devices we use to interact with digital content are highly personalized, which is a challenge for standardizing access.

I asked Raschke to explain how he evaluates resources that don’t have use data, and he says he’s more likely to stop buying them. For some resources, he can look at proxy logs and whether they are being cited by authors at his institution, but otherwise there isn’t enough data beyond user feedback.

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