ER&L 2013: E-Resources, E-Realities

“Tools” by Josep Ma. Rosell

Speakers: Jennifer Bazeley (Miami University) & Nancy Beals (Wayne State University)

Despite all the research on what we need/want, but no one is building commercial products that meet all our needs and addresses the impediments of cost and dwindling staff.

Beals says that the ERM is not used for workflow, so they needed other tools, with a priority on project management and Excel proficiency. They use an internal listserv, UKSG Transfer, Trello (project management software), and a blog, to keep track of changes in eresources.

Other tools for professional productivity and collaboration: iPads with Remember the Milk or Evernote, Google spreadsheets (project portfolio management organization-wide), and LibGuides.

Bazeley stepped into the role of organizing eresources information in 2009, with no existing tool or hub, which gave her room to experiment. For documentation, they use PBWiki (good for version tracking, particularly to correct errors) with an embedded departmental Google calender. For communication, they use LibGuides for internal documents, and you can embed RSS, Google Docs, Yahoo Pipes aggregating RSS feeds, Google forms for eresource¬†access¬†issues, links to Google spreadsheets with usage data, etc.. For login information, they use KeePass Password Safe. Rather than claiming in the ILS, they’ve moved to using the claim checker tool from the subscription agent.

Tools covered:

  • Google Calendar
  • Google Docs (includes forms & spreadsheets)
  • PBWiki
  • LibGuides
  • Yahoo Pipes
  • WordPress
  • KeePass Password Safe
  • PDF Creator
  • EBSCOnet

Others listed:

  • Blogger (blog software)
  • Mendeley (ref manager)
  • Vimeo (videos)
  • Jing (screenshot/screencast)
  • GIMP (image editor)
  • MediaWiki (Wiki software)
  • LastPass (password manager)
  • OpenOffice (software suite)
  • PDF Creator (PDF manipulation)
  • Slideshare (presentation manager)
  • Filezilla (ftp software)
  • Zoho Creator (database software)
  • Dropbox (cloud storage)
  • Github (software management)
  • Subscription agent software (SwetsWise, EBSCOnet)
  • Microsoft Excel / Access
  • Course Management Software (Moodle, Sakai, Blackboard)
  • Open Source ERMS: ERMes (University of Wisconsin-La Crosse) & CORAL (University of Notre Dame)

NASIG 2009: Managing Electronic Resource Statistics

Presenter: Nancy Beals

We have the tools and the data, now we need to use them to the best advantage. Statistics, along with other data, can create a picture of how our online resources are being used.

Traditionally, we have gathered stats by counting when re-shelving, ILL, gate counts, circulation, etc. Do these things really tell us anything? Stats from eresources can tell us much more, in conjunction with information about the paths we create to them.

Even with standards, we can run into issues with collecting data. Data can be “unclean” or incorrectly reported (or late). And, not all publishers are using the standards (i.e. COUNTER).

After looking at existing performance indicators, applying them to electronic resources, then we can look at trends with our electronic resources. This can help us with determining the return on investment in these resources.

Keep a master list of stats in order to plan out how and when to gather them. Keep the data in a shared location. Be prepared to supply data in a timely fashion for collection development decision-making.

When you are comparing resources, it’s up to individual institutions to determine what is considered low or high use. Look at how the resources stack up within the over-all collection.

When assessing the value of a resource, Beals and her colleagues are looking at 2-3 years of use data, 10% cost inflation, and the cost of ILL. In addition, they make use of overlap analysis tools to determine where they have multiple formats or sources that could be eliminated based on which platforms are being used.

Providing readily accessible data in a user-friendly format empowers selectors to do analysis and make decisions.