women in digital librarianship

In the August 2006 issue of Library Journal, Roy Tennant writes about the gender gap in digital librarianship. It’s a concern that I have been pondering on a more personal level for quite some time. I totally geek out over the shiny toys being pumped out by the Library 2.0 geniuses, but when it comes … Continue reading “women in digital librarianship”

In the August 2006 issue of Library Journal, Roy Tennant writes about the gender gap in digital librarianship. It’s a concern that I have been pondering on a more personal level for quite some time. I totally geek out over the shiny toys being pumped out by the Library 2.0 geniuses, but when it comes to creating my own contributions, I falter. Even just writing about them makes me nervous. Who am I to pretend to know something about these things? I’m just the person who pays the bills.

This is not entirely an accurate picture of my work, but a great deal of it does involve managing budgets, as well as staff. Occasionally my Dean will discuss my scholarship direction and interest in library technology, and inevitably the phrase, “but I’m not an expert on that!” will come out of my mouth. He wants me to publish, and I find myself floundering around trying to find something – anything – that I might know more about than the average librarian. The problem is that I am the average librarian.

I’m not Michael Stephens and Jenny Levine, jetting off to here and there to bring the wonders of Library 2.0 to the commoners. I’m not Sarah Houghton with my hands buried up to my elbows in library technology. I’m just a normal person with some HTML skills and an interest in technology. I’ll never be a Mover and Shaker.

This is the mental block that gets thrown up every time I think about my role in digital librarianship. I’m always going to be on the second or third wave of folks implementing new technology in libraries.

What I need are the tools to become more technologically savvy. I’ve looked into some of the options offered at my university, but aside from seeming rather intimidating, I worry that they will be too broad for my needs. What I would really like to see are some training sessions like what Michael and Jenny have been doing, but at a higher level. For example, how about something for folks who already know about RSS feeds but don’t have the skills or tools to use them in more creative ways? That would be very useful. Or maybe a crash course in MySQL databases with PHP interfaces. I can think of a lot of uses for that just in my daily job.

Some of us are lucky enough to live relatively close to Library Science programs. If the iSchool at the University of Washington offered a day or two long continuing education course on MySQL and PHP in the library setting, I would attend.

Maybe that’s something that Tennant and his posse should consider. We can’t wait for a new generation of women to grow up encouraged to be interested in technology. We need to do something for the women who are currently in the profession, as well.

nasig part three

The Friday vision session was given by Marshall Keys. He spoke about the chaotic transitions brought on by technology. He said that the “future of libraries depends on their ability to meet the emerging needs of users” and that we need to first understand what those needs are. None of us know what tools we … Continue reading “nasig part three”

The Friday vision session was given by Marshall Keys. He spoke about the chaotic transitions brought on by technology. He said that the “future of libraries depends on their ability to meet the emerging needs of users” and that we need to first understand what those needs are. None of us know what tools we will be using in libraries in the future, but we should keep aware of trends and try to anticipate them.

Keys talked about the “blog mentality” of the younger generation of library users:

  • What I think is important
  • What I think is important to other people
  • Something is important because I think it is important (“Whatever” corrolary: If I don’t think it is important… whatever.)
  • Privacy is unimportant
  • Community is important

The last two aspects of the “blog mentality” are particularly relevant to library technology. Emerging users want community, personalization, and portable technology, and they are willing to have it all at the expense of a loss of privacy. For example, they want to know what their peers are interested in, and they can get that kind of information from places like Amazon, Netflix, and Friendster, but not from the library catalog.

Another point on technology that Keys made about our emerging users is that the phone is their primary information appliance, and as the sales of ringtones indicate, these users are willing to pay for the ability to customize their tools. One not-so-emerging proponent of a phone as a primary information appliance is the Shifted Librarian herself, Jenny Levine, and her treasured Treo. She and Marshall Keys would make for an interesting pair.

Side note: I am writing this in the SeaTac airport while waiting for my shuttle back to Ellensburg. At a nearby table is a ten year old girl and her little sister along with her father. Just now, he was having trouble with something on his cell phone, and she took it and showed him how to do what he wanted to do. I suppose I shouldn’t be surprised that someone so young would know more about how to use the phone than the person who owns it, but I am anyway.

The point that Keys was trying to make was that if emerging users consider their phones to be primary sources of information, then we need to be developing reference tools that acknowledge that reality. There are text message services that answer questions quickly for a nominal fee, and if our users are more inclined to pay for that service rather than come to us through traditional methods, then we need to consider ways to implement similar services. We also need to face the reality that a majority of library functions can be outsourced off-shore, including technical services and reference services. If we aren’t preparing for this eventuality, then it will be even more difficult once it happens.

Keys stated that, “a wealth of information creates a poverty of attention.” If we aren’t prepared to provide accurate information quickly to our users in the formats they prefer, then we will become irrelevant.

what’s wrong with a little enthusiasm?

Rory Litwin thinks blogs are over-rated.

Rory Litwin has some pretty harsh words about librarians who are still excited about the web and new web-related technologies in the latest issue of Library Juice. I’m beginning to suspect that he likes picking virtual fights.

“As an example I would like to cite the blogging craze – and it is a craze in its current form – because so many people, librarians included, have started their own blogs for no discernible reason and through blogs have renewed their irrational excitement about the Web in general.”

This statement might very well apply to my blog, since I don’t have any particular focus other than my own interests. Possibly, my comments would be better served in the form of a private off-line journal, or as email messages sent to certain friends. However, in the past year I have approached my blog with the mentality of being a part of a wider community of my peers, much like the way other scholarly communication has been done for centuries. I don’t think I’ve gotten to the point where my little essays and opinions will be quoted and passed around, but I’m working my way there. I see this as a tool to contribute to the wider conversation in the profession.

There are other blogs that are more focused and in many ways are the best supplements to officially recognized professional literature that I have found. Jessamyn West and the LISNews collaborative blog are my two main sources of recent news about library-related issues. I’m finding out about things well before they show up in any of the traditionally recognized mediums. Jenny Levine and Sarah Houghton keep me up to speed on the latest technology that may impact my work. Half the stuff they write about will likely never show up in the professional literature, even if it should.

There are other blogs out there that are less insightful or informative than those I mentioned above. In fact, as was the case when personal web pages were the new fad, there are quite a few blogs out there that are little more than public diaries. However, I think that Litwin is throwing the baby out with the bath water when he chastises librarians for their excitement about the blog medium.

“Many people are now using the blog format where a chronological organization is not appropriate to the content they are putting up, for no other reason than that blogs are hot and there are services supporting them. This is irrational. I feel that librarians should be a little more mature and less inclined to fall for Internet crazes like this. That is not to say that a blog is never a useful thing, only that blogs – as everything on the web – should be seen for what they are and not in terms of a pre-existing enthusiasm.”

As with any new toy, eventually the shine will wear off and those folks will realize that the blog medium, regardless of its simplicity or fashion, does not fit their needs. Since Litwin does not provide specific examples of these inappropriate uses of blogs, I cannot address them. My experience with librarian blogs has been such that the chronological format works well. There is only one instance that I know of in which the blog format may not fit. The reference team at my library has replaced their frequently asked questions notebook and miscellaneous announcements notes with a Blogger weblog. The advantage of this format is that the contents are easily searchable. The disadvantage is that several workarounds have been used to organize the entries. I suspect that what they really need is a blog for the announcement bits and a separate wiki for the “this is a good resource for (fill in the blank)” type entries. I am confident that eventually they will move on to some other format that better serves their needs, and in the meantime, they will have become familiar with yet another piece of modern technology.

Quite a few of the new blogs that are created daily by librarians never make it out of their infancy. For the most part, they’re too busy or uninterested or have nothing to write about. Still, I think it’s important for librarians to try new things, and if blogs are the latest internet fad, then at least librarians should play with them long enough to evaluate them. My first blog was called “because everyone else is doing it” and was basically a public forum for occasional rants, links, commentary, and some library-related information. It was a good experiment, and as I became more familiar with the tools, I began to see other uses for blogs. The chronological format works well for my radio playlists.

Blogs introduced me to RSS feeds, and from there I have been thinking of several different ways librarians could use RSS. It even instilled a desire to learn Perl and PHP so that I could know enough coding to hack a feed of our new acquisitions as they are added to the collection. If we’re going to put up new book lists, then why not also make a feed for them? The University of Louisville Library not only provides RSS feeds for their new books, they also have subject-specific feeds. Soon it may be possible to create feeds from saved searches in the catalog, much like what some online news sources provide. Those feeds would be even more specific and would alert faculty, graduate students, or anyone else interested, when new items are cataloged that fit the search terms. I digress.

All this is to say that weblogs are useful, and that librarians should be savvy enough to know when and where to make use of them. We all aren’t permanently dazzled by new shiny toys.

I look forward to reading responses to Litwin’s essay in the librarian blogosphere.

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