Speaker: Glenn Bunton
He’s not a eresource person, and he doesn’t have the answers, but he hopes this will provoke some thinking. Users drive the libraries, not the other way around.
Organizations can’t change on a dime. You have to plan long term.
We are changing from the keeper of the materials to a service organization. Our organizational structure needs to change to match that. We still have the same old technical services and public services. [I disagree. The titles may be the same, but what we do is vastly different in many ways. He did not appear to have looked very closely at functions beyond titles.]
The paradigm is shifting. First with the advent of the iPhone, and now with the increase in ebook readers. Paper books are going away, like it or not.
He definitely doesn’t know anything about what he’s talking about. He’s observing the changes, but doesn’t understand or respect them.